Najat Boukhzer
Head of Dental Auxiliary Services
Dubai
Summary
Head of Dental Auxiliary Services and infection control with 24 years of dedicated dentistry experience including 3 years in developing efficient dental management operations.
Proven track record in strategic planning & nursing team skills development.
Achieve organizational goals thru Enforcing best processes and communication /collaboration with the team. Achieved excellence in implementing innovative solutions to raise service quality management and operational excellence
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
29
29
years of professional experience
15
15
years of post-secondary education
Work History
Head of Dental Auxiliary Services, Infection Control & Development Department
Al-Maidan Clinic
Kuwait, Kuwait
01.2018 - 04.2024
- Arrange to meet MOH License requirement to Establish Dental Clinic and setting up protocols, Procedure for Clinic
- Managing Daily operation thru deploying policies and procedures supporting Auxiliary services Functional tasks and recruiting.
- Among tasks assigned to me, during my work period, I was able to open two clinics and completely transfer two clinics according to schedule proposed by medical administration, As Interviewed more than 100 candidates for work.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
Senior Dental Hygienist
Quttainah Medical Center
03.2016 - 03.2017
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Improved and developed knowledge through continuing education courses and seminars.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Maintained accurate medical and dental records by documenting important patient data.
Senior Dental Hygienist
Al-Maidan Clinic
Kuwait, Kuwait
02.2015 - 02.2016
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
Senior Dental Surgery Assistant in Charge
DUBAI HEALTH Authority
Dubai, Dubai
01.2003 - 01.2013
- In Charge of NAD ALSheiba Center & Dental Senior Assistant Surgery
- Provided exceptional customer service at the front desk, handling phone inquiries and scheduling appointments accurately.
- Participated in professional development opportunities to stay current on industry trends, deepening knowledge of dental assistant roles and responsibilities.
- Coordinated with suppliers for timely delivery of dental supplies, ensuring an uninterrupted flow of materials needed to provide high-quality patient care.
- Collaborated with colleagues for optimal patient care, sharing best practices and expertise in dental assistance techniques.
- Improved patient comfort by efficiently preparing dental instruments and materials for surgeries.
- Streamlined administrative tasks such as filing paperwork, managing correspondence, and organizing essential records to improve overall office efficiency.
- Prepared radiographs for diagnostic purposes, adhering to strict safety guidelines to protect both patients and staff members from radiation exposure risks.
Dental Assistant
Nicola and ASP
01.2002 - 01.2003
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Dental Technician
Dental Laboratory2000
Morocco, Morocco
01.1995 - 01.2000
- Optimized material utilization, improving cost-efficiency in the dental lab.
- Created over [Number] sets of dentures daily with [Number]% accuracy against prescriptions and patient needs.
Dental Technician
Dental Laboratory2000
01.1995 - 01.2000
- Optimized material utilization, improving cost-efficiency in the dental lab.
- Completed [Type] tasks on prostheses, continuously maintaining safety and accuracy.
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
- Tested completed appliances for functionality before shipping them to patients or dental offices.
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
- Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
- Inspected broken or out-of-date apparatus for special specifications before repairing and making new ones.
- Created over [Number] sets of dentures daily with [Number]% accuracy against prescriptions and patient needs.
- Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
- Consistently met or exceeded turnaround time expectations, supporting dental practice schedules and patient satisfaction levels.
- Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.
- Developed strong relationships with dental practices, fostering a collaborative atmosphere and timely communication regarding case status updates.
Education
Certified Dental Hygienist (CDA) -
01.1994 - 01.2007
Dental Technician Diploma
Morocco
Morocco 02.2007 - 01.2009
Level in Economy Political - undefined
Skills
Leadership
Communication
Clinical Knowledge
Team Management
Regulatory Compliance
Patient Care
Problem-Solving
Administrative Skills
Technology Proficiency
Adaptability
Dependable and responsible
Supervision and leadership
Personal Information
- Date of Birth: 10/11/69
- Nationality: Moroccan
- Marital Status: Married
- Visa Status: Article 22
Conferencesandtraining
- Lasotronix Smart M pro Laser Operational Training
- Perio Health Matters Courses 2023
- Dental Assistant Program Lecture (3M Health Care Academy) 2023
- Basic life Support (BLS) Nov 2023
- Philips Zoom Course in Dubai 2022
- Dental Hygienist Seminar 2022
- Planmica CAD/CAM – 2016
- Lava Plus- 2015
- BLS (Basic life support provider) 2013, 2011, 2000
- FS (Fire and Safety) 2013
- Pain Management Workshop 2012
- Infection Control Seminar 2012, 2007
- LAEA Dental Radiology Workshop 2012
- Business Ethics course career 2011
- CAD/CAM 2010
- Prevention Strategies and Management of periodontal and Peri-Implant Diseases an update 2009
- Diagnosis and Management of periodontal and Peri-Implant Diseases an update 2009
- Oral Radiology and Oral Medicine Dilemmas for the general practitioner and specialist 2009
- Pain Management Course 2008
- Infection Diseases and Infection Control of dentistry 2008
- Advance in Dentistry (Boston University Institute for Dental Research and Education) Dubai 2008
- The Implant carried over denture in combination with Galvanic Technology and use of different attachment 2008
- Infection Control 2007
- The Audio Visual on Cross Infection Control 2007
- Dental Symposium 2007
- AEEDC (International Dental Conference and Arab Dental Exhibition) Dubai UAE 2010, 2009, 2008, 2007, 2006
- The American Academy of continuing Medical Education 2010, 2009, 2008, 2007
- FDI, Annual World Dental Congress 2007
Timeline
Head of Dental Auxiliary Services, Infection Control & Development Department
Al-Maidan Clinic
01.2018 - 04.2024
Senior Dental Hygienist
Quttainah Medical Center
03.2016 - 03.2017
Senior Dental Hygienist
Al-Maidan Clinic
02.2015 - 02.2016
Dental Technician Diploma
Morocco
02.2007 - 01.2009
Senior Dental Surgery Assistant in Charge
DUBAI HEALTH Authority
01.2003 - 01.2013
Dental Assistant
Nicola and ASP
01.2002 - 01.2003
Dental Technician
Dental Laboratory2000
01.1995 - 01.2000
Dental Technician
Dental Laboratory2000
01.1995 - 01.2000
Certified Dental Hygienist (CDA) -
01.1994 - 01.2007
Level in Economy Political - undefined
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