Kelsey Gauci
Senior Executive - Technical Administrator
Birkirkara
Overview
9
9
years of professional experience
3
3
Languages
Work History
Senior Executive - Technical Administrator
INDIS Malta
11.2024 - Current
- Oversee end‑to‑end procurement and payment activities within the Technical Department, ensuring full compliance with public procurement regulations and internal policies.
- Draft and manage Calls for Quotations, tenders, Requests for Direct Orders and related documentation, securing all necessary approvals from senior management.
- Support technical and other company divisions in developing and implementing effective purchasing strategies and resolving supplier queries or claims, escalating issues where required.
- Coordinate and maintain supplier and contractor relationships, monitor contractual obligations, and review agreements to ensure adherence to company and regulatory requirements.
- Act as Secretary to the Technical Review Committee, organizing meetings, preparing documentation, taking minutes, and ensuring accurate record‑keeping and filing of technical data.
- Liaise with technical teams and Finance to track payment status, ensure timely settlement of invoices, and prepare payment vouchers and certificates, following up until payment is effected.
- Collate, analyses, and present procurement and payment statistics and other reports to senior management, providing insight to support operational and strategic decisions.
- Maintain and organise documentation and filing within the Technical Office, ensuring all procedures, SLAs, reports, contracts, proposals and technical records are accurate, up to date, and easily accessible.
- Coordinate and schedule meetings, workshops, and training sessions; prepare agendas, minutes, and follow‑up actions to ensure effective delivery of technical and project activities.
- Maintain and update technical databases and software systems, ensure data accuracy, troubleshoot basic issues, and provide guidance or training to staff on document management and technical tools.
- Provide day‑to‑day support to the Chief Technical Officer, including preparation of reports and purchasing statistics, and maintain current technical SLAs, ensuring timely renewals and adherence to payment deadlines.
- Attend briefings and cross‑departmental meetings, contributing input on technical, procurement and payment matters and ensuring alignment with corporate priorities.
- Supervise, coach and mentor team members, delegate tasks effectively, and support their ongoing development in line with administrative and public procurement standards.
Senior Executive - Payments & Projects
INDIS Malta
01.2023 - 11.2024
- Oversee and manage procurement activities within the technical department, ensuring all purchasing and payment processes comply with public procurement regulations. The role requires collaboration with various company divisions, suppliers, and stakeholders to ensure smooth project operations, timely payments, and effective supplier management.
- Research and evaluate suppliers for materials, equipment, or services, assessing product availability, quality, and pricing within the technical department.
- Prepare purchase requisitions following public procurement procedures and draft Calls for Quotations (CFQ) or tenders in accordance with public procurement regulations.
- Obtain necessary approvals, including submitting requests for Direct Orders to Senior Management.
- Assist company divisions in developing and implementing appropriate purchasing strategies.
- Draft replies to contractors queries during the purchasing process and ensure timely communication.
- Maintain communication and coordinate with suppliers to ensure accurate order fulfilment.
- Resolve supplier claims and escalate issues to senior management when necessary.
- Monitor contractor obligations and review contracts to ensure compliance with company requirements.
- Act as Secretary of the Technical Review Committee, organising meetings, preparing documents, and taking minutes.
- Ensure smooth coordination of all activities related to the Technical Review Committee, including accurate record-keeping and filing of technical data.
- Liaise with the technical departments and Finance team to confirm the status of payments and ensure timely payment of invoices.
- Forecast purchasing needs based on current and future project demands, advising management on potential payment requirements.
- Collate, analyse, and present procurement and payment statistics to senior management.
- Provide support to the Chief Technical Officer in daily operations.
- Maintain a comprehensive database of technical and procurement procedures, ensuring all information is up-to-date and accessible.
- Prepare and present reports, purchasing statistics, and other required documentation to senior management.
- Attend briefings, meetings, and other engagements as necessary.
Operations Executive/Trainer
Institute of Computer Education
02.2019 - 01.2023
- Communicating with upper management to develop strategic operations goals
- Developing strategic long-range plans to achieve strategic objectives
- Monitoring operational performance of both internal and learning partners
- Providing a workplace setting that is conducive to productive work
- Monitoring occupant satisfaction
- Receiving and responding to approvals and notifications
- Handle inbound and outbound phone conversations and track all customer interactions in ICE systems
- Send outbound emails with information on ICE Malta’s courses, workshops and events
- Identify & execute strategic operations opportunities
- Look for opportunities to improve our user acquisition processes and be more effective
- Work with marketing, academic, operations and technology teams to drive business growth
- Work during inbound and outbound conversations on different channels
- Making customer satisfaction priority
- Training new recruits within the operations department
Live Game Presenter - English & Italian Speaking
NetEnt
07.2018 - 02.2019
- Host/present Live Roulette and a number of different casino games to the camera for live players
- Carry out all gaming operations, including table administration, the gaming process and computer monitor administration
- Interact with players verbally and through the live chat system throughout the game using English and Italian
- Work with and relay information to the Live Support Team regarding any operator, system or chat malfunction
- Attend training courses/workshops as required and strive to continually improve his/her own technical skills
- To carry out any other duties that may be reasonably requested from time to time.
Intern - Operations
Malta Investment Management Company Limited
06.2017 - 09.2017
- Act as the point of contact among executives and employees
- Manage information flow in a timely and accurate manner
- Manage executives’ calendars and set up meetings
- Make travel and accommodation arrangements
- Assist in format information for internal and external communication – memos, emails, presentations, reports
- Take minutes during meetings
- Screen and direct phone calls and distribute correspondence
- Organize and maintain the office filing system
- Transcribe, record, fax and file documents.
- Maintain filing, database systems, and inventories.
- Sort and forward incoming mail and emails, and prepare and send outgoing mail.
Education
Bachelors of Art (Hons) - Italian
University of Malta
Msida07.2018
Advanced & Intermediate Levels - undefined
G.F. Abela - Junior College
Msida07.2016
Ordinary Levels - undefined
Saint Joseph
Blata Bajda07.2013
Skills
Effective communication
People Skills
Problem resolution
Quality management
Analytical skills
Project management
Motivation
Timeline
Senior Executive - Technical Administrator
INDIS Malta
11.2024 - Current
Senior Executive - Payments & Projects
INDIS Malta
01.2023 - 11.2024
Operations Executive/Trainer
Institute of Computer Education
02.2019 - 01.2023
Live Game Presenter - English & Italian Speaking
NetEnt
07.2018 - 02.2019
Intern - Operations
Malta Investment Management Company Limited
06.2017 - 09.2017
Advanced & Intermediate Levels - undefined
G.F. Abela - Junior College
Ordinary Levels - undefined
Saint Joseph
Bachelors of Art (Hons) - Italian
University of Malta