Abigail Muscat
Tarxien,58
Summary
Experienced with various beauty therapy techniques and treatments. Utilizes client consultation skills to create personalized treatment plans. Strong understanding of skincare products and their applications.
Overview
19
19
years of professional experience
Work History
Beauty Therapist
Self-employeed
11.2024 - Current
- Provided personalized beauty consultations to clients, assessing individual needs and preferences.
- Administered a variety of skincare treatments, including facials and body treatments, ensuring high-quality service.
- Maintained cleanliness and organization of treatment rooms, adhering to health and safety regulations.
- Developed expertise in product application techniques for makeup and skincare products to enhance client satisfaction.
- Promoted services through social media platforms, building an online presence and attracting new clientele.
- Managed appointment scheduling using digital tools, optimizing time management for client bookings.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Cultivated positive relationships with clients, fostering loyalty through excellent customer service experiences.
Front Office Executive Assistant
Int. Inst. Of Beauty Culture CO LTD
04.2024 - 10.2024
- Managed scheduling and calendar coordination for executive team.
- Facilitated communication between departments to streamline operations.
- Assisted in preparing reports and presentations for meetings.
- Maintained office supplies inventory, ensuring availability of necessary materials.
- Prepared meeting agendas and documented minutes for follow-up actions.
- Utilised excellent communication skills to understand clients needs and preferences.
- utilise a computer system to input orders, manage inventory, and maintain accurate records, ensuring seamless and efficient service delivery
Shop Manager
Dizz Limited
11.2006 - 03.2024
- Managed daily shop operations, ensuring efficient workflow and customer satisfaction.
- Trained staff on product knowledge and customer service techniques to enhance team performance.
- Implemented inventory control measures, reducing stock discrepancies and optimizing supply levels.
- Developed promotional displays to drive sales and enhance visual merchandising standards.
- Monitored financial transactions, maintaining accurate cash handling procedures and reporting practices.
- Assisted in scheduling staff shifts to ensure adequate coverage during peak hours.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Controlled costs by effectively negotiating with vendors, saving €[Amount] on budget per year.
- Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
- Implemented safety protocols, ensuring secure environment for both staff and customers.
Education
LASER AND IPL FOR HAIR GROWTH REDUCTION
INTERNATIONAL SCHOOL OF BEAUTY THERAPY
SAINT VENERA10-2023
Anatomy, Physiology And Pathology
International School of Therapy
Saint Venera, Malta06-2023
LASER AND INTENSED PULSED LIGHT CIBTAC LV4
International School Of Beauty Therapy
Saint Venera, Malta06-2023
CERTIFICATE IN AESTHETIC TREATMENTS
The International School Of Beauty Therapy
St Venera06-2013
Skills
- Lash and brow maintenance
- Waxing services
- Skin analysis
- Sales and upselling
- Appointment scheduling
- Chemical peel experience
- Anti-aging treatments
- Acne treatment specialization
- Hair removal expertise
- Client consultation
- Skincare product sales
- Retail experience
- Relationship building
- Upselling strategies
- Client relationship building
- Customer needs assessment
Timeline
Beauty Therapist
Self-employeed
11.2024 - Current
Front Office Executive Assistant
Int. Inst. Of Beauty Culture CO LTD
04.2024 - 10.2024
Shop Manager
Dizz Limited
11.2006 - 03.2024
LASER AND IPL FOR HAIR GROWTH REDUCTION
INTERNATIONAL SCHOOL OF BEAUTY THERAPY
Anatomy, Physiology And Pathology
International School of Therapy
LASER AND INTENSED PULSED LIGHT CIBTAC LV4
International School Of Beauty Therapy
CERTIFICATE IN AESTHETIC TREATMENTS
The International School Of Beauty Therapy