Summary
Overview
Work History
Education
Skills
Timeline
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Adam Frawley

Adam Frawley

Jewelry Sales Associate
Leigh

Summary

Highly organized and dependable professional with a proven track record of success in sales, customer service, and B2B (business-to-business) relations. Currently a dedicated sales associate with extensive experience in building and maintaining strong client relationships, driving revenue growth, and exceeding sales targets.

Overview

8
8
years of professional experience

Work History

Jewelry & Currency Sales Associate

H&T Pawnbrokers
02.2022 - Current
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Performed daily cash reconciliations to determine accuracy of financial reports.
  • Maintained detailed records of transactions, ensuring compliance with company policies and regulatory requirements.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Bought and sold currencies maintaining the correct records.
  • Developed strong team dynamics, fostering a positive work environment for all staff members.

Sales & Warehouse Operative

Dixons Carphone Group
10.2020 - 02.2022
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
  • Developed a reputation for exceptional service by understanding customer preferences and anticipating their needs.

Social Media Assistant

Gee Tee's - Homeware And Furniture
02.2018 - 10.2020
  • Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
  • Crafted and implemented strategies to increase search visibility and website traffic.
  • Created engaging content to keep social media channels updated and on brand.
  • Grew the company''s online presence with consistent updates and monitoring of all social media accounts, including Facebook, Twitter, Instagram, LinkedIn, and Pinterest.
  • Elevated the user experience by responding to comments, messages, and inquiries promptly and professionally.
  • Created customized marketing materials to increase product awareness.
  • Supported event promotion efforts through targeted social media posts and cross-promotions with partners.
  • Managed company social media pages and increased social media presence, monitoring user engagement.

Commercial & Accounting Assistant

Talk Talk
02.2017 - 02.2018
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Tracked financial progress by creating quarterly and yearly balance sheets with assistance from qualified in house accountant

Commercial Banking Assistant

Lloyds Commercial Banking
07.2016 - 02.2017
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Assisted managers & colleagues in decision-making with day to day tasks

Education

Business Studies - Extended Diploma

Wigan And Leigh College
Leigh - Manchester
05.2019

Diploma in Graphics Design

Pendleton 6th Form College
Manchester - Salford
04.2001 -

Skills

Operations

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Timeline

Jewelry & Currency Sales Associate

H&T Pawnbrokers
02.2022 - Current

Sales & Warehouse Operative

Dixons Carphone Group
10.2020 - 02.2022

Social Media Assistant

Gee Tee's - Homeware And Furniture
02.2018 - 10.2020

Commercial & Accounting Assistant

Talk Talk
02.2017 - 02.2018

Commercial Banking Assistant

Lloyds Commercial Banking
07.2016 - 02.2017

Diploma in Graphics Design

Pendleton 6th Form College
04.2001 -

Business Studies - Extended Diploma

Wigan And Leigh College

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Adam FrawleyJewelry Sales Associate