Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aidan Isherwood

Luqa

Summary

Letter of Recommendation

Date: 14th.June 2025.

To Whom This May concern,

Robert Paris , I am proud to offer my recommendation of Aidan Isherwood who I have personally worked with for the last 24 months. He has occupied the post of as a roster keeper/shift leaders within the roster keeping section of the Port Worker office.

During this working experience with Aidan Isherwood, I have witnessed an exemplary individual dedicated in excelling his duties and commitment through the strong work ethics and the utmost respect with his team candidates.

His confidence to obtain the best performance and those related to his colleagues is one of the main qualities which I am sure that will be also shared by other entities that would entrust Aidan Isherwood to any future task.

I consider him as a quick learner, thus he is competent for new challenges, I am confident that he will be a great fit and give my highest recommendation.

Regards,

Robert Paris (Operations Manager for the office of the Port Workers)

opsmanager@pwms.mt

Overview

7
7
years of professional experience

Work History

Shift Leader - Rostering

Centrecom, MDU Department
06.2023 - Current
  • Oversaw rostering for over 1,000 licensed casual and part-time workers at Malta Freeport and Grand Harbour Terminals.
  • Managed complex two-week, daily replacement, and Grand Harbour rosters to ensure seamless port operations.
  • Led a team in executing time-sensitive staff allocations, prioritizing efficiency and minimizing errors.
  • Streamlined scheduling processes using Microsoft Office and manual systems, improving accuracy under tight deadlines.
  • Trained colleagues, implemented structured workflows, and introduced deadline-based task management to enhance team performance.
  • Engaged directly with customers through face-to-face interactions, phone calls, and emails to address inquiries and ensure satisfaction.

Football player

Luqa
08.2020 - Current
  • Debuted in the Maltese Premier League at age 19, progressing from amateur to professional in just five years.
  • Developed a high-performance mindset, excelling in teamwork, discipline, and perseverance.
  • Balanced professional football with academics, demonstrating time management and commitment.

Salesman

Salesmate
03.2024 - 08.2023
  • Conducted door-to-door sales, refining persuasive communication and negotiation skills.
  • Developed resilience and adaptability by handling frequent customer rejections and overcoming objections.
  • Enhanced ability to build rapport quickly, improving conversion rates through tailored sales pitches.

FLA

fexserv financial services ltd
09.2022 - 04.2023
  • Processed high-value forex transactions with precision, ensuring compliance with strict regulations.
  • Identified and reported suspicious financial activities, acting as the first line of defense against fraud.
  • Maintained accuracy under pressure, minimizing errors that could result in financial penalties.

Storekeeper and database creator

National Literacy Agency Malta
06.2022 - 09.2022
  • Designed an inventory tracking system to streamline book distribution to government schools.
  • Conducted stocktaking, reorganized storage, and implemented an accessible tracking system for staff.
  • Improved efficiency by bridging manual and digital systems, ensuring accurate book allocation.

Salesperson

Zwiit
04.2022 - 09.2022
  • Entrusted with running the Zwiit mobile van during regular shifts.
  • Responsible for maintaining a clean and organized workspace, ensuring a tidy environment for colleagues.
  • Presented a professional and welcoming image to customers.
  • Developed the ability to work independently, solving problems efficiently as they arose.
  • Enhanced self-reliance and quick decision-making skills.

Barman / Waiter

Summer Nights
07.2018 - 03.2020
  • Manager's need for trusted and reliable staff: Several senior staff members retired, and the manager sought someone he could count on, who was already a strong performer.
  • Returned to old position with added responsibilities.
  • Fluent in Maltese and English, with additional proficiency in Italian.
  • Primary role as the host: Welcoming customers and ensuring they had a positive experience.
  • Experience behind the bar as well.
  • Able to connect with people on a deeper level beyond typical work conversation.
  • Frequently handled larger tables: Focused on providing personalized attention to customers.
  • Customer engagement: Learned that making customers feel genuinely welcome leads to higher spending and repeat visits, often with others.
  • Expanded knowledge of culinary items.

Education

A level - Physics

A level - Biology

Intermediates - English, SOK, Physical Education and Environmental Studies

ECDL - undefined

Skills

  • Leadership & Team Management: Coaching and mentoring staff for efficiency
  • Scheduling & Logistics: Optimizing workforce allocation under tight deadlines
  • Problem-Solving: Quick decision-making to minimize workflow disruptions
  • Communication & Negotiation: Strong interpersonal skills from sales and client-facing roles
  • Attention to Detail: Ensuring compliance in finance and accuracy in scheduling

Languages

English (native speaker)
Maltese (native speaker)
Italian (intermediate)

Timeline

Salesman

Salesmate
03.2024 - 08.2023

Shift Leader - Rostering

Centrecom, MDU Department
06.2023 - Current

FLA

fexserv financial services ltd
09.2022 - 04.2023

Storekeeper and database creator

National Literacy Agency Malta
06.2022 - 09.2022

Salesperson

Zwiit
04.2022 - 09.2022

Football player

Luqa
08.2020 - Current

Barman / Waiter

Summer Nights
07.2018 - 03.2020

Intermediates - English, SOK, Physical Education and Environmental Studies

ECDL - undefined

A level - Physics

A level - Biology

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