Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Albert Gouws

Xewkija,Gozo

Summary

Dynamic technician with a proven track record at Econetique, excelling in system troubleshooting and preventive maintenance. Recognized for enhancing customer satisfaction through effective communication and rapid issue resolution. Adept at implementing eco-friendly solutions, showcasing strong mechanical knowledge and attention to detail in all installations and repairs.

Has a solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.

Overview

4
4
years of professional experience

Work History

Technician

Econetique
05.2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning systems.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Underfloor Heating pipes and manifold installations - both water systems and electric underfloor mats.
  • Underfloor insulation installation
  • Full floor insulation installations and laying of grid to place the pipes on.
  • Solar water heaters service and installation from scratch ( structure, tank, pipes - both plastic and metal pipes, panels and digital thermal thermometer).
  • Troubleshooting tanks that are not heating, element replacing and wire replacements.
  • Electronic boards troubleshooting (mainly for Arniston heat pumps) and complete setup.
  • PV system installation. Structure installation from the plan, panels positioning and installation, wiring up the panel string (connecting the panels), inverter installation of both SMA & Solis brands, as well as setting up the Solis inverter to work with the house.
  • Micro inverter installation, including the receiver box which connects the micro inverter to the house.
  • Solar panel troubleshooting including micro inverter trouble shooting.
  • AC Installation - full AC installation including running copper through the house and connecting everything to electricity.
  • AC servicing, replacing of motherboards of both the indoor and outdoor units, gas top-up of all forms of AC units.
  • Worked with Sinclair Airconditioning units
  • Arnison Water Heater pumps (geysers)
  • Sharp Solar panels
  • SMA Inverters and Solis Inverters
  • Enephase Micro Inverters
  • Heatmiser control units for underfloor heating (both electric and water underfloor heating)
  • Lava Solar water heaters

Baking Assistant

Grech's Bakery
10.2021 - 03.2022
  • Improved bakery efficiency by assisting in the preparation of dough, fillings, and other baking components.
  • Ensured proper storage conditions for perishable items, preventing spoilage and maintaining freshness of products.
  • Maintained a clean and safe work environment by adhering to sanitation guidelines and safety procedures.
  • Demonstrated adaptability by quickly learning new techniques when introduced to unfamiliar recipes or equipment.
  • Used utensils and equipment to portion, wrap and display bakery items.

Life Guard

Red Cross Malta
06.2021 - 10.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring swimming area and enforcing rules.
  • Monitored safety of holiday makers in and around the beach and ocean.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Enhanced safety of beach visitors by enforcing swimming area boundaries and rules.
  • Monitored water conditions to provide timely warnings about potential hazards.
  • Scanned main areas to monitor for any safety risks.
  • Entered water immediately to pull struggling swimmers to safety.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.

Education

Associate of Science - Computer And Information Sciences

University of The People
California, USA
03-2027

GED -

GED
South Africa
10-2020

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Good with Multitasking and Organization
  • Preventive Maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Repair services
  • Workload management
  • Deadline oriented
  • Safety Equipment
  • Hardware installation
  • System installation
  • System Tests
  • HVAC systems

Accomplishments

Achieved the following Awards and Recognition:

  • 2017 Grindrod Shipping Training Academy STCW 101
  • 2018 TS Tiburon Cadet of the Year (National)
  • 2019 SAS Simonsberg (South African Military Naval Base) Leadership Course Certification
  • 2021 Malta Red Course First Aid, Fire Fighting, Water Safety & Water Rescue

Languages

English
Bilingual or Proficient (C2)
Maltese
Beginner (A1)

Timeline

Technician

Econetique
05.2022 - Current

Baking Assistant

Grech's Bakery
10.2021 - 03.2022

Life Guard

Red Cross Malta
06.2021 - 10.2021

Associate of Science - Computer And Information Sciences

University of The People

GED -

GED
Albert Gouws