Summary
Overview
Work History
Education
Skills
Timeline
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Aleksa Jovic

Aleksa Jovic

Waiter
St. Paul's Bay

Summary

Professional F&B specialist with strong track record in managing dining operations and ensuring high standards. Adept at team collaboration and fostering productive work environment. Skilled in inventory management, customer service, and staff training. Reliable and adaptable to changing needs, always focused on achieving results.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Security Officer

Tumas Gaming Malta
08.2022 - 08.2025
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

F&B Supervisor

Bajja Investments
05.2022 - 07.2022
  • Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
  • Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
  • Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
  • Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.

Supervisor

Absolute Catering
03.2022 - 05.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Supervisor

Dolmen Complex
11.2021 - 02.2022
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Food and Beverage Supervisor

AX Hotels
11.2021 - 11.2021
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
  • Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.

Waiter

Ozo Malta
05.2017 - 05.2020
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

High School Diploma -

9th of May
Sremska Mitrovica
04.2001 -

Skills

Emergency management

General security

Timeline

Security Officer

Tumas Gaming Malta
08.2022 - 08.2025

F&B Supervisor

Bajja Investments
05.2022 - 07.2022

Supervisor

Absolute Catering
03.2022 - 05.2022

Supervisor

Dolmen Complex
11.2021 - 02.2022

Food and Beverage Supervisor

AX Hotels
11.2021 - 11.2021

Waiter

Ozo Malta
05.2017 - 05.2020

High School Diploma -

9th of May
04.2001 -

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