ALEXIA GALEA
QORMI
Overview
3
3
years of professional experience
Work History
Junior Universal Banker
Bank of Valletta
Rabat, Malta
04.2022 - 10.2024
- Dynamic Junior Universal Banker with two years and a half of professional experience during teller, customer care and updating of client's profile in order to drive results
- Perform a variety of administrative and customer service functions including teller function and the promotion and selling of the Bank's product and services
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Administrative Clerk
Friendly Cab
Qormi, Malta
09.2021 - 02.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Qualifications
O'levels
Maths
English
Maltese
Italian
Business studies
Physics
Religion
Social studies
Skills
- Branch operations
- Customer Needs Assessment
- Customer Service
- Teller experience
- Account openings
- Customer Service-Oriented
- Products and Services Knowledge
- Developing customer relationships
- Team Collaboration
- Meeting Sales Goals
- Know Your Customer
- Loan Closing
- Currency Exchanges
- Self-motivated nature
- Loan Payment Processing
- Documentation skills
- Opening and closing procedures
Certification
Office Skills course
Timeline
Junior Universal Banker
Bank of Valletta
04.2022 - 10.2024
Administrative Clerk
Friendly Cab
09.2021 - 02.2022
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