Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Anderson

Laurel

Summary

Professional with strong background in managing operations and leading teams to success. Demonstrates expertise in strategic planning, team leadership, and operational efficiency. Known for fostering collaborative environment and adapting to dynamic needs. Skilled in resource management, conflict resolution, and delivering measurable results.

Overview

12
12
years of professional experience

Work History

Plasma Center Manager

Biolife Plasma Services
09.2014 - Current
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
  • Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
  • Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
  • Increased employee productivity by providing comprehensive training programs and fostering a supportive work environment.
  • Cultivated supportive and inclusive environment, enabling staff to thrive and deliver exceptional service to clients.

Quality Technician

Hach Chemical Company
05.2013 - 05.2014
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.

Education

Bachelor of Science - Biomedical Sciences

Saint Cloud State University
Saint Cloud, MN
05-2013

Skills

  • Operations management
  • Staff leadership
  • Interdepartmental collaboration
  • Facility management
  • Compliance monitoring
  • Regulatory standards
  • Staff development
  • Hiring and onboarding
  • Performance evaluation and monitoring
  • Effective leader
  • Performance evaluations
  • Payroll administration and timekeeping

Timeline

Plasma Center Manager

Biolife Plasma Services
09.2014 - Current

Quality Technician

Hach Chemical Company
05.2013 - 05.2014

Bachelor of Science - Biomedical Sciences

Saint Cloud State University

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Alicia Anderson