Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alicia Day Chief

Great Falls
Alicia Day Chief

Summary

Reliable Cleaning Assistant with experience in diverse cleaning and maintenance duties. Possess skills in time management, organization, and adaptability. Demonstrated ability to work effectively both independently and as part of a team. Consistently ensured optimal cleanliness standards in previous roles while maintaining high customer satisfaction.

Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers.

Efficient culinary professional known for remarkable productivity in food preparation environments. Excel at managing multiple tasks simultaneously with speed and accuracy, ensuring timely completion of all kitchen duties. Skilled in knife handling, inventory management, and safety protocols. Possess strong teamwork, communication, and organizational skills vital for high-paced culinary settings.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Energetic and respected Runner boasting skills in foodservice and FOH operations. Hard worker and effective communicator. Reputation for contributing significantly to overall team efforts, customer service and efficiency.

Friendly Counter Attendant with strong communication and customer service skills. Dedicated to quickly and thoroughly resolving questions and issues to delight of patrons. Thrives in fast-paced settings.

Overview

13
years of professional experience
2011
years of post-secondary education

Work History

Pizza Hut
Cut Bank

Cook
10.2023 - 08.2025

Job overview

  • Prepared pizzas and other menu items according to company recipes.
  • Maintained cleanliness and organization of the kitchen area during shifts.
  • Operated kitchen equipment safely, including ovens and fryers.
  • Monitored inventory levels and assisted in restocking supplies as needed.
  • Followed health and safety regulations while handling food products.
  • Trained new staff on kitchen procedures and food preparation techniques.
  • Assisted in creating daily specials based on available ingredients.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Organized storage areas for efficient usage of space.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Resolved customer complaints regarding food quality or services provided.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Monitored stock levels of food items and ordered more when necessary.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Checked completed orders for correct quantity and quality.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Distributed food to service staff for prompt delivery to customers.

Dust and Shine
Heart Butte

Housekeeper
04.2021 - 04.2024

Job overview

  • Cleaned residential and commercial spaces following established procedures.
  • Organized cleaning supplies and equipment for efficient access and use.
  • Maintained cleanliness of floors, windows, and surfaces to ensure hygiene standards.
  • Assisted in training new staff on proper cleaning techniques and safety protocols.
  • Managed time effectively to complete assigned tasks within scheduled shifts.
  • Communicated with clients to address concerns and ensure satisfaction with services.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety procedures when handling hazardous materials.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Organized closets with hangers for guests' clothing items.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Communicated with maintenance team on damages to repair.
  • Sorted and counted linens and organized in storage areas.
  • Reported damage or theft of hotel property to management.

Town Pump Incorporated
Cut Bank

Bookkeeper/floor runner
02.2013 - 09.2023

Job overview

  • Managed accounts payable and receivable processes for multiple locations.
  • Processed payroll and ensured compliance with labor regulations.
  • Assisted in preparing monthly financial statements for management review.
  • Implemented efficient bookkeeping practices to streamline operations.
  • Trained new staff on bookkeeping procedures and software usage.
  • Coordinated audits by providing necessary documentation and reports.
  • Utilized accounting software to track expenses and generate reports.
  • Processed accounts payable and receivable transactions.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Performed month-end closing activities.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Reviewed employee expense reports for compliance with company policies.
  • Coordinated with vendors and clients to resolve billing and payment issues.
  • Handled sensitive financial information with confidentiality and integrity.

Education

Valier High
Valier, MT

University Overview

Skills

  • Food preparation
  • Kitchen safety
  • Menu planning
  • Sanitation practices
  • Customer service
  • Time management
  • Team collaboration
  • Inventory management
  • Training staff
  • Problem solving
  • Attention to detail
  • Communication skills
  • Quality control
  • Adaptability
  • Hospitality and service industry background
  • Focused and disciplined
  • High volume production capability
  • Beautiful presentation of food
  • Portion control
  • Problem-solving
  • Food handling
  • Culinary creativity
  • Cooking techniques
  • Surface cleaning
  • Basic maintenance
  • Snow removal
  • Sanitization procedures
  • Window washing proficiency
  • Sweeping and mopping
  • Kitchen sanitation

Timeline

Cook
Pizza Hut
10.2023 - 08.2025
Housekeeper
Dust and Shine
04.2021 - 04.2024
Bookkeeper/floor runner
Town Pump Incorporated
02.2013 - 09.2023
Valier High
05.2010
Alicia Day Chief