Allison Chidester
Kalispell
Summary
Dynamic supervisor with a track record in training and conflict resolution. Experienced in managing customer interactions and improving operational standards to ensure a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
TJ Maxx, TJX Companies
Kalispell, MT
09.2025 - Current
- Supervised daily workflows to improve team performance and uphold established company protocols.
- Facilitated onboarding of new employees, ensuring mastery of store policies and customer service techniques.
- Worked alongside management to create and launch promotional initiatives focused on increasing customer engagement levels.
Key Carrying Department Supervisor
TJ Maxx, TJX Companies
Kalispell, MT
06.2024 - 09.2025
- Guided team members through best practices in merchandising to optimize product presentation and sales.
- Managed resolution of customer inquiries and complaints to ensure satisfaction and maintain service standards.
- Provided support by volunteering for extra shifts during holidays and busy times to enhance team efficiency.
Backroom Coordinator
TJ Maxx, TJX Companies
Mansfield, OH
08.2022 - 05.2024
- Streamlined processing of incoming merchandise to enhance backroom organization.
- Implemented training initiatives focused on educating new staff about safety protocols and operational standards essential for backroom tasks.
- Optimized workflow processes to enhance productivity, ensuring efficiency during peak shipment times.
- Partnered with sales floor teams to enhance efficiency in transitioning products from backroom to sales area, supporting streamlined operations.
Education
No Degree - Business Administration
Central Wyoming College
Riverton, WYSkills
- Customer service
- Money handling
- Conflict resolution
- Rewards program oversight
- Organizational skills
- Staff training
Timeline
Assistant Manager
TJ Maxx, TJX Companies
09.2025 - Current
Key Carrying Department Supervisor
TJ Maxx, TJX Companies
06.2024 - 09.2025
Backroom Coordinator
TJ Maxx, TJX Companies
08.2022 - 05.2024
No Degree - Business Administration
Central Wyoming College