Allyson Gimbel
Columbia Falls
Summary
Experienced in maintaining and managing environments with a keen attention to detail and care. Eager to transition into a new field where I can apply and further develop these skills. Dedication lies in ensuring high standards of upkeep and functionality in any setting. Consistently delivers quality work before deadlines and successfully meets all assigned goals. Punctuality and energy are key attributes brought to the table, along with expertise in maintaining property grounds. I'm a jack of all trades, thanks to my upbringing, which involved working with various tools and in different areas. It gave me a diverse skill set and the ability to adapt to many tasks and challenges.
Overview
9
9
years of professional experience
Work History
Case Manager
Recovery Centers of Montana
09.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Concierge
The Lodge at Whitefish Lake
01.2024 - Current
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Bartender
The Lodge at Whitefish Lake
05.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
MAT Case Manager
Marimn Health
01.2023 - 01.2024
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
MA
Marimn Health Medical Center
01.2019 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Whitefish Plastic Surgery
01.2016 - 12.2018
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Science - Medical Assisting
Flathead Valley Community College
Kalispell, MT05-2018
Skills
- Problem-solving
- Case management
- Time management
- Organization and multitasking
- Critical thinking
- Decision-making
- Documentation and reporting
Timeline
Case Manager
Recovery Centers of Montana
09.2024 - Current
Bartender
The Lodge at Whitefish Lake
05.2024 - 10.2024
Concierge
The Lodge at Whitefish Lake
01.2024 - Current
MAT Case Manager
Marimn Health
01.2023 - 01.2024
MA
Marimn Health Medical Center
01.2019 - 01.2023
Whitefish Plastic Surgery
01.2016 - 12.2018
Associate of Science - Medical Assisting
Flathead Valley Community College
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