Alyce Bailey
Helena
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to foster relationships with patrons and train staff, ensuring high standards of service and cleanliness. Expertise in POS systems and a commitment to creating welcoming dining experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Plentywood Farm Restaurant
- Delivered exceptional customer service in high-volume, fine dining environment.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Lakeside on Hauser
01.2020 - 09.2025
- Trained new staff on customer service standards and menu items to enhance team performance.
- Managed customer orders efficiently, ensuring accuracy and timely delivery of food and beverages.
- Developed rapport with regular patrons, fostering a welcoming atmosphere that encourages repeat visits.
- Monitored dining area for cleanliness and organization, maintaining high standards of hygiene and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
University of Montana
Helena, MTSkills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
Certification
Safe Server Certified
Timeline
Server
Lakeside on Hauser
01.2020 - 09.2025
Server/Restaurant Hostess
Plentywood Farm Restaurant
University of Montana