Handled equipment, chemicals, and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Delivered quality customer service to address urgent needs and cleaning requests.
Organized and used industrial cleaning products following strict safety procedures.
Boosted company reputation through exceptional attention to detail in all aspects of the cleaning process.
Casino Attendant
The Bet
04.2024 - 06.2025
Supported casino operations by effectively collaborating with various departments to address guest concerns and maintain an enjoyable atmosphere.
Improved casino revenue by efficiently handling cash transactions and promptly resolving any issues.
Increased efficiency in the workplace by maintaining well-stocked gaming stations and proactively identifying potential equipment issues or shortages.
Maintained professionalism while engaging with customers from diverse backgrounds, creating a welcoming environment that encouraged repeat visits.
Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming gaming environment.
Patient Care Coordinator
Bauer and Clausen Optometry
10.2023 - 06.2024
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Nanny
Josie and Parker Swenson
02.2022 - 11.2023
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Regulated children's schedules to balance rest, learning and play.
Interacted positively with children to promote mental and emotional development.
Participated in hands-on learning activities with children incorporating art.
Engaged children with games and puzzles to promote mental development and enjoyment.
Observed children during snack time to prevent choking.
Provided safe transportation to and from activities and events.
Cooked nutritious meals to promote healthy diet and nutrition.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Server
Freefall Brewery
05.2021 - 02.2022
Greeted customers, answered questions and recommended specials to increase profits.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Cleaned tables and chairs to prepare dining area for next customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Addressed complaints to kitchen staff and served replacement items.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Trained new employees on restaurant procedures and plating techniques.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Preschool Teacher
Cornerstone Kids Academy
10.2019 - 10.2021
Taught children foundational skills in colors, shapes and letters.
Implemented hands-on, play-based strategies for experiential learning.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Developed professional relationships with parents, teachers, directors and therapists.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Established indoor and outdoor safe play environments for toddler-age children.
Created and implemented developmentally appropriate curriculum addressing learning styles.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Incorporated music, art and theater into lesson planning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Administered and documented results of student assessments.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Adapted instructional techniques according to student learning styles and progress.
Maintained student records according to rigorous confidentiality and privacy regulations.
Directed and supervised children during field trips and special activities.
Met with parents to discuss child behavior and academic progress.
Maintained daily records of individual activities, behaviors, meals and naps.
Promoted good behaviors by using positive reinforcement methods with children.
Education
Some College (No Degree) - Special Education
Montana State University - Billings
Billings, MT
High School Diploma -
Fergus High School
Lewistown, MT
05.2018
Skills
Dependable and Responsible
Time Management
Relationship Building
Problem-Solving
Emotionally Supportive
Great Communication Skills
Good Decision Making
Team Player
Warm and Friendly
High Energy and Stamina
Cool Under Pressure
Cleaning and Sanitizing
Team leadership & development
Attention to detail
Ability to Lift 30 Pounds
Accomplishments
At Berry Clean I was one of the head trainers and was able to train two to three people at a time for numerous days and weeks about how we ran our company and how to professionally clean.
Certification
Was awarded the kindness award in high school
CPR/ First Aid Certified
Rserving (Responsible Serving of Alcohol) Certified