Amanda Monger
Bozeman
Summary
Hardworking individual successful in a multitude of environments, from wilderness leadership to retail management. Optimistic and personable individual enthusiastic about meeting new people, creating shared experiences, and delivering operational excellence. Organized, dependable, and detail-oriented candidate successful at managing multiple priorities in fast paced environments with a positive attitude.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manger & Logistics Coordinator
Ridgeline Aviation
Bozeman, MT
02.2025 - Current
- Work with customers and internal teams to streamline operational workflows that enhance efficiency and reduce turnaround times which benefits internal operations as well as client communications and service standards.
- Foster relationships with vendors to negotiate contracts and secure favorable terms for services.
- Enhance customer satisfaction in a high-end air charter business by establishing clear communication channels and addressing concerns promptly.
Store Director
Target
09.2020 - 06.2024
- Managed all operations and team experiences of a fast-paced $75M Target store that was grounded in safe and strong operations, team development, and exceptional service routines.
- Exceeded company targets consistently through proactive talent planning and development, executing logistic innovation, and inspiring teams to achieve excellence.
Executive Team Leader - Logistics & Human Resource
Target
10.2015 - 09.2020
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
- Managed risk effectively through proactive identification of potential issues and implementation of mitigation strategies.
Whitewater River Guide
Montana River Guides
05.2011 - 10.2015
- Lead safe, efficient, and entertaining trips down the Alberton Gorge of the Clark Fork River. Worked with other guides in organizing trips, managing gear, and creating successful experiences for a diversity of customers.
- Managed inventory of all necessary equipment and supplies, ensuring timely maintenance or replacement when needed.
- Provided first aid assistance in emergency situations as needed, ensuring swift response times and proper care provision.
Education
Bachelor of Arts - Business Administration And Management
Carroll College
Helena, MT05-2015
Skills
- Strategic Planning
- Team Building and Leadership Development
- Strategic thinker
- Detail Oriented
- Problem-solving
- Customer relationship management
- Operations management
- Customer service
Certification
- Wilderness First Responder
- Swiftwater Rescue
- CPR
Timeline
Operations Manger & Logistics Coordinator
Ridgeline Aviation
02.2025 - Current
Store Director
Target
09.2020 - 06.2024
Executive Team Leader - Logistics & Human Resource
Target
10.2015 - 09.2020
Whitewater River Guide
Montana River Guides
05.2011 - 10.2015
Bachelor of Arts - Business Administration And Management
Carroll College