Amber Hammer
Billings
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services in patients' homes per care plan. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through consistent provision of empathetic yet efficient care.
Compassionate PCA recognized for ability to complete tasks efficiently and productively. Skilled in patient care, medication administration, and mobility assistance. Excel in communication, empathy, and patience, ensuring high-quality care and support for clients in various settings.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Cleaner
Executive Cleaning Svcs
Billings
05.2025 - Current
- Maintained cleanliness in commercial spaces using industry-standard cleaning products.
- Operated floor care equipment to ensure polished and well-maintained surfaces.
- Followed safety protocols for handling cleaning chemicals and equipment.
- Inspected areas for cleanliness and reported maintenance issues promptly.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Organized cleaning supplies and equipment for easy access during shifts.
- Conducted deep cleaning tasks as scheduled to uphold sanitation standards.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Responded promptly to all customer complaints regarding cleanliness issues.
PCA
A Plus Healthcare
Billings
03.2021 - 10.2025
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored patient vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to enhance patient well-being.
- Collaborated with healthcare team to ensure comprehensive patient care plans.
- Maintained a clean and safe environment for patients at all times.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted patients with recreational activities such as reading books or playing board games.
- Accompanied clients to doctor's appointments and outings when necessary.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Education
General Education Diploma
Billings, MtSkills
- Patient care
- Team collaboration
- Effective communication
- Time management
- Organizer
- Dependable
- Attention to detail
- Problem-solving
- Crew management
- Health and safety compliance
- Professional appearance
- Safety protocols adherence
- Multitasking and organization
- Record keeping
- Able to lift [number] lbs
Timeline
Cleaner
Executive Cleaning Svcs
05.2025 - Current
PCA
A Plus Healthcare
03.2021 - 10.2025
General Education Diploma