Anastasha Rubie
Red Lodge
Summary
Adaptable and attentive individual with extensive experience in high-volume service environments. Recognized for exceptional guest relations and effective complaint resolution. Prepared to leverage skills to drive customer satisfaction and operational excellence.
Overview
2
2
years of professional experience
Work History
Hostess Manager
One Legged Magpie
Red Lodge
06.2025 - Current
- Maintained records of reservations, cancellations, special requests, no-shows.
- Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
- Communicated guest preferences to kitchen staff for personalized service.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Waitress
Red Lodge Pizza Co.
Red Lodge
08.2024 - 05.2025
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Built relationships with regular customers through personalized service.
Lead Barista
Babcock & Miles
Red Lodge
01.2024 - 04.2024
- Prepared high-quality coffee beverages according to customer preferences and recipes.
- Trained new baristas on equipment usage and best practices for customer service.
- Maintained cleanliness and organization of the coffee shop workspace and equipment.
- Operated espresso machines and brewing equipment safely and efficiently during peak hours.
Education
Bachelor of Arts - Religion & Political Science
Whitman College
Walla Walla, WA05-2023
Skills
- Team player
- Attention to detail
- Personable
- Guest relations
- Adaptability and flexibility
- Problem-solving
- Active listening
Timeline
Hostess Manager
One Legged Magpie
06.2025 - Current
Waitress
Red Lodge Pizza Co.
08.2024 - 05.2025
Lead Barista
Babcock & Miles
01.2024 - 04.2024
Bachelor of Arts - Religion & Political Science
Whitman College