Andrea Hanson
Troy
Summary
Dynamic and dedicated professional with experience as Head Kitchen/Barista at Main Street Perk, excelling in time management and team leadership. Known for fostering a welcoming atmosphere and ensuring cleanliness, while effectively handling customer needs and training new staff. Committed to enhancing service quality and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Head Kitchen /barista
Main Street Perk
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Janitor
HPJC
01.2019 - 11.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
Troy High School
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cleanliness
- Team leadership
- Safe food handling
- Cooking
- Sandwich preparation
References
Wylon Parker
friend
Jacobi Curtis
spouse, coworker, boss
208 610 0439
Timeline
Head Kitchen /barista
Main Street Perk
07.2023 - Current
Janitor
HPJC
01.2019 - 11.2024
Troy High School
Similar Profiles
Lamar LeakLamar Leak
Dishwasher at Perk On MainDishwasher at Perk On Main
Cydney JamisonCydney Jamison
Virtual Media Assistant at H Street Main Street Virtual Media ProgramVirtual Media Assistant at H Street Main Street Virtual Media Program
Amanda DammsAmanda Damms
Help Desk Analyst at Main Street HealthHelp Desk Analyst at Main Street Health