Andrew Hendrix
Missoula
Summary
Dynamic and customer-focused professional with extensive experience at Home Depot, excelling in product sales and service operations. Proven ability to enhance customer satisfaction through effective communication and upselling strategies. Skilled in cash handling and maintaining organized displays, driving sales while fostering positive peer relationships.
Overview
3
3
years of professional experience
Work History
Meat Service Clerk
Rosauer's
09.2024 - 04.2025
- Maintained and organized service reception area and checkout counters.
- Wrote service orders, assigned numbers, and tracked paperwork.
- Greeted incoming customers and answered questions about available services.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Restocked supplies such as meat related goods.
Sales Clerk
Sliter's Lumber and Building Supply
03.2023 - 08.2023
- Scanned merchandise and bagged using appropriate strategies for different items.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Flooring Sales Associate
Home Depot
09.2022 - 02.2023
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Assisted customers with selecting appropriate floor types and styles.
- Discussed pricing, additional charges, and payment plans during sales process.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Bigfork Highschool
Bigfork, MT06-2022
No Degree - History Education
University of Montana
Missoula, MT06-2027
Skills
- Service department practices
- Service department operations
- Upselling strategies
- Product and service sales
- Cash handling expertise
- Verbal and writing communication
- Point of sale operation
- Customer satisfaction
- Peer relationships
Timeline
Meat Service Clerk
Rosauer's
09.2024 - 04.2025
Sales Clerk
Sliter's Lumber and Building Supply
03.2023 - 08.2023
Flooring Sales Associate
Home Depot
09.2022 - 02.2023
High School Diploma -
Bigfork Highschool
No Degree - History Education
University of Montana
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