Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Languages
Timeline
Hi, I’m

Ang Tsering Sherpa

Bugibba
Ang Tsering Sherpa

Summary

Proactive and adaptable professional with strong independent work and creative problem-solving skills. Known for bringing a positive attitude and sense of humor to foster a collaborative and enjoyable work environment. Demonstrates flexibility in efficiently handling diverse job responsibilities.

Overview

2026
years of professional experience

Work History

FOODMANDU

DELIVERY BOY

May Flower Hotel

Receptionist
12.2024 - Current

Job overview

  • Scheduled meetings, interacted with clients, and maintained client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Shop

Cashier
12.2023 - 12.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers in recognizing their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

OYO HOTEL TRAVEL INN

SENIOR RECEPTIONIST
06.2020 - 09.2020

Job overview

  • Supervise and train front desk staff, ensuring efficient operations.
  • Implement and streamline procedures to improve guest services.
  • Handle escalated guest issues and provide resolutions.
  • Conduct regular performance evaluations for the front desk team.
  • Collaborate with other departments to optimize the overall guest experience.

HOTEL TRAVEL INN

Receptionist
03.2017 - 06.2019

Job overview

  • Greeted and assisted guests, ensuring a positive first impression.
  • Managed check-in and check-out processes, handling reservations and inquiries.
  • Coordinated with housekeeping and maintenance for guest requests.
  • Handled phone calls, emails, and in-person inquiries with professionalism.
  • Maintained a neat and organized front desk area.
  • Provided administrative support to the office, including data entry and filing.
  • Coordinated meetings and appointments, managing the executive's calendar.
  • Assisted in organizing company events and handled logistics.

Education

Arunima Higher secondary school

HIGHER SECONDARY SCHOOL
09.2020

Skills

  • Customer Service
  • Communication
  • Time Management
  • Leadership
  • Microsoft Office Suite
  • Safety awareness
  • Strong communication skills
  • Basic computer literacy
  • Professional appearance
  • Cash handling experience
  • Multitasking ability
  • Flexibility
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to confidentiality

Personal Information

  • Passport Number: 10841629
  • Passport Date Of Issue: 03/26/18
  • Passport Expiry Date: 03/25/28
  • Date of Birth: 08/30/97
  • Gender: Male
  • Nationality: Nepalese

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Oversaw description project, resulting in improvement.
  • Accomplished improvement through actions.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Responded to over Number customer inquiries each day.
  • Recognized by customers and Job Title for expedient and effective service.
  • Increased office productivity Number% by implementing numerous process improvements.

Languages

English
Upper intermediate (B2)
Nepali
Advanced (C1)
Hindi
Upper intermediate (B2)
Tibetan
Intermediate (B1)

Timeline

Receptionist

May Flower Hotel
12.2024 - Current

Cashier

Shop
12.2023 - 12.2024

SENIOR RECEPTIONIST

OYO HOTEL TRAVEL INN
06.2020 - 09.2020

Receptionist

HOTEL TRAVEL INN
03.2017 - 06.2019

Arunima Higher secondary school

HIGHER SECONDARY SCHOOL

DELIVERY BOY

FOODMANDU
Ang Tsering Sherpa