Dedicated server manager with proven skills in team collaboration, training, and operational efficiency. Passionate about enhancing customer experiences through streamlined service and effective staff development.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
Amigo Lounge (Taco Treat)
Great Falls
04.2024 - 04.2026
Delivered efficient and friendly service to customers at a popular lounge.
Maintained cleanliness of dining area, including tables and serving stations.
Operated POS terminals to input orders, split bills, and calculate totals.
Trained new employees on restaurant procedures and plating techniques.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
R&R Lounge
Great Falls
03.2024 - 05.2024
Greeted customers, answered questions, and recommended specials to increase profits.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Stocked service areas with supplies during slow periods.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Operated POS terminals to input orders, split bills, and calculate totals.
Server Manager
El Comedor
Great Falls
07.2016 - 03.2024
Led initiatives to consolidate server roles, streamlining operations and improving service delivery.
Supervised daily operations to guarantee efficient service in high-traffic lounge environment.
Delivered training for servers and wait staff to enhance skills and improve service quality.
Managed table settings by promptly removing courses, replenishing utensils, and refilling drinks.
Ensured cleanliness and organization of food and beverage storage to maintain quality standards.
Analyzed system logs to identify and troubleshoot potential server operation issues.