Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelo Guida

Great Falls

Summary

With a comprehensive background spanning eight years in the restaurant industry and five years in a hospital setting, hospital food service and warehouse experience, I'm a motivated and versatile professional who is always recognized for my dependability, reliability, and commitment to contributing to team success.

My proficiency extends to maintaining clean and organized work areas, ensuring they are well-stocked to meet the needs of customers, patients, and warehouse operations.

Building positive relationships with patients, hospital staff, and colleagues in the warehouse has been a hallmark of my career, resulting in consistently high levels of guest satisfaction. I approach my work with a friendly and positive attitude, fostering a safe environment. Always ready to assist customers, hospital patients, and warehouse team members, I am dedicated to making valuable contributions across diverse professional settings.

Overview

12
12
years of professional experience

Work History

Warehouse Materials Handler

Benefis Hospital
06.2023 - Current
  • Observed safety procedures and practices to prevent injury.
  • Sorted materials for scanning to meet production goals.
  • Located materials and supplies by pulling and verifying items on production orders.
  • Received, inspected, and verified the accuracy of incoming shipments of medical supplies, equipment, and other materials at the hospital's warehouse or storage facility.
  • Maintained inventory levels by organizing, stocking, and replenishing supplies in designated storage areas, ensuring appropriate storage conditions and adherence to safety guidelines.
  • Collaborated with other hospital staff, including nurses, doctors, and purchasing personnel, to identify and fulfill supply needs for different departments or units within the hospital.
  • Utilized inventory management systems or software to track and record stock levels, monitor usage patterns, and generate reports on supply utilization and availability.
  • Prepared and packed orders for delivery to various hospital departments, ensuring accurate and timely distribution of requested supplies to meet patient care requirements.
  • Inspected and assessed the quality and condition of returned or damaged items, and managed the process of returning items according to established protocols.
  • Monitored expiration dates and shelf life of medical supplies and equipment, rotating stock as necessary to minimize waste and ensure compliance with regulatory requirements.
  • Adheres to infection control procedures and practices, maintaining cleanliness and hygiene standards in the warehouse area to prevent contamination of supplies.
  • Provided support during emergency situations or disasters by assisting in the distribution of critical supplies and equipment as directed by hospital leadership.

Hospital Unit Host

Benefis Health System
09.2019 - 06.2023
  • Updated patients on diet information, assisted them in selecting food with the use of an electronic menu with adherence to dietary guidelines.
  • Helped supply chain by gathering food and other supplies so they can be delivered to hospital floors when fridges were low.
  • Maintained cleanliness by washing hands, wearing masks and protective gear, and sanitizing work equipment.
  • Delivered patient's food trays on time in a sufficient manner, recorded delivery times, and adjusted/positioned their tray tables.
  • Used a cellular device to remain in contact with supervisors, CNA staff members, and kitchen staff.
  • Documented patient food and beverage intake.
  • Worked cohesively with other team members, helped out when time allowed.
  • Maintained confidentiality at all times.
  • Demonstrated the ability to work with a variety of personalities in a professional manner.
  • Ability to be flexible, organized, and function well in stressful situations.
  • Wears identification while on duty.
  • Acted respectfully to patients and their family members.
  • Complied with the hospital safety guidelines, followed organization procedures and policies.
  • Stayed in communication with the appropriate care providers, dietitians, and nursing staff. Alerted them of any patient issues regarding food delivery i.e. diabetics/medications interactions.

Waiter

K Bar & Grill
06.2013 - 05.2019
  • Maintained a clean dining room, stocked with clean plates, cups and silverware.
  • Oversaw incoming deliveries, helped unload food trucks, unboxed supplies, shelved stock and rotated items.
  • Communicated with team members to keep operations running smoothly.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Stepped into other roles during busy times to boost coverage of important stations.
  • Worked on customer support such interacting and solving complaints and trying to provide solutions to obstacles.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination.
  • Established great relationships with staff members, participating in employee events.
  • Taking reservations and receiving food orders over the phone.
  • Promoted to Assistant Manager for a short while.
Education

Education

High School Diploma -

Whitehall High School
Whitehall, MT
05.2012

Skills

  • Hospitality
  • Restaurant Operation
  • Dietary Restrictions
  • Service Quality
  • Quality Control
  • Station Standards and Procedures
  • Stocking
  • Credit and Debt Card Processing
  • Cooking
  • Some assistant managing
  • Catering
  • Proper Storage Procedures
  • Food and Nutrition Research
  • Material storage
  • Equipment maintenance
  • Pallet jack handling
  • Loading and unloading
  • Customer service
  • Package handling
  • Team collaboration

Timeline

Warehouse Materials Handler

Benefis Hospital
06.2023 - Current

Hospital Unit Host

Benefis Health System
09.2019 - 06.2023

Waiter

K Bar & Grill
06.2013 - 05.2019

High School Diploma -

Whitehall High School
Angelo Guida