Angela Kaatz
Kalispell
Summary
Dynamic Motel Manager with a proven track record at Sunrise Vista Inn, excelling in reservation management and complaint handling. Enhanced operational efficiency through strategic cost control measures, while fostering exceptional customer service. Skilled in property maintenance and housekeeping, ensuring a pristine environment for guests and optimizing resource allocation.
Overview
7
7
years of professional experience
Work History
Motel Manager
Sunrise Vista Inn
2024.03 - 2026.01
- Managed daily operations to ensure smooth front desk and housekeeping functions.
- Implemented cost control measures, optimizing resource allocation for operational efficiency.
- Resolved guest complaints promptly, maintaining high levels of customer service and retention.
On Site Caretaker
Cherry Hill Yacht Club
2018.10 - 2024.03
- Supervised maintenance of club facilities, ensuring optimal cleanliness and functionality.
- Coordinated daily operations for event setups, optimizing space and resources for member activities.
- Managed inventory of supplies, streamlining procurement processes to reduce costs and improve efficiency.
- Groundskeeping duties included snow removal, backpack blowing of streets and tennis court, cleaning of docks and beaches.
Education
High School Diploma -
Metropolitan Learning Alliance
Minneapolis, MNSkills
- Reservation management
- Front desk operations
- Property maintenance
- Complaint handling
- Laundry Attendant
- Housekeeping
Timeline
Motel Manager
Sunrise Vista Inn
2024.03 - 2026.01
On Site Caretaker
Cherry Hill Yacht Club
2018.10 - 2024.03
High School Diploma -
Metropolitan Learning Alliance