Dedicated manager with proven expertise in customer service, team leadership, and operational efficiency. Committed to enhancing customer satisfaction and driving business growth through effective decision-making and communication.
Overview
1
Certification
4
years of professional experience
Work History
Mission View Court
Manager
2022.03 - Current (4 education.years_Label & 6 education.months_Label)
Job overview
Oversaw daily operations, ensuring compliance with policies and regulations.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Analyzed operational processes, identifying areas for cost reduction and efficiency gains.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Richwine's Burgerville
Waitress
2025.04 - 2025.09 (5 education.months_Label)
Job overview
Provided exceptional customer service by promptly addressing guest needs and inquiries.
Assisted in menu knowledge, effectively communicating daily specials to enhance guest experience.
Managed dining area cleanliness, ensuring a welcoming environment for patrons.
Collaborated with kitchen staff to coordinate timely food delivery and accurate orders.
Adapted to fast-paced environment, maintaining composure during peak hours and high demands.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Ronan High School
Ronan Mt
High School Diploma
05.2021
University Overview
Honor Roll Quarter 4, 2019
Salish Kootenai College
Pablo, MT
Associate of Science from Pre Medical Track
05.2029
University Overview
Honor Roll semester 3, 2026
4.0 GPA
Skills
Client support
Collaborative team management
Effective time management
Strategic decision-making
Effective verbal communication
Certification
drivers license
Languages
English
Native or Bilingual
Timeline
Waitress
Richwine's Burgerville
2025.04 - 2025.09 (5 education.months_Label)
Manager
Mission View Court
2022.03 - Current (4 education.years_Label & 6 education.months_Label)