Anna Prelle
Billings
Summary
Administrative Assistant with 3 years of office experience, specializing in scheduling, documentation, inventory management, and Microsoft Office/Excel. Strong multitasker with excellent organizational skills, time management, and attention to detail. Experienced in customer service, complaint resolution, training, and cash handling.
Overview
8
8
years of professional experience
Work History
Shift Lead Supervisor
City Brew
07.2025 - Current
- Helped train new team members
- Delegated tasks to team members when running the floor
- Monitored inventory, and performed food count on daily basis
- Ensured compliance with health and safety regulations
- Provided feedback to management on team performance and areas for improvement.
- Cash-handling
- Handled basic opening and closing procedures
Assistant Manager/Administrative Assistant
BW Blacksmith Coffee and Grill
07.2024 - 06.2025
- Managed district schedules
- Trained new staff on basic tasks, and safety requirements
- Maintained inventory and budgets for food, appliances, etc.
- Resolved customer inquiries and complaints
- Data entry
- Fulfilled basic skills as shift Leader and barista when needed
Barista Trainer
Starbucks
01.2023 - 04.2024
- Trained new baristas on beverage preparation techniques and customer service standards.
- Performed basic barista/customer service tasks
- Developed a love for coffee
- Promoted a positive workplace attitude and teamwork
Administrative Assistant
King George MMA
01.2018 - 05.2021
- Coordinated daily operations and scheduling for multiple instructors and classes.
- Managed communication between clients, instructors, and management.
- Developed and maintained filing systems for student records and class materials.
- Assisted in event planning and promotion of programs to enhance community engagement.
Education
Bachelor of Arts - Commercial Music
Montana State University Billings
Billings, MT05-2028
Skills
- Managed scheduling, calendars, and appointments while prioritizing tasks to meet deadlines in a fast-paced setting
- Maintained accurate records, documentation, and filing systems to support compliance and easy information retrieval
- Tracked inventory levels and coordinated supply management to prevent shortages and control costs
- Handled customer and internal complaints professionally, resolving issues through effective problem-solving and communication
- Assisted with training and onboarding of new employees, contributing to a smooth transition and team productivity
- Processed cash handling transactions accurately and followed established procedures to maintain financial accountability
- Utilized Microsoft Office and Excel to create, update, and manage reports, spreadsheets, and correspondence
- Demonstrated strong multitasking abilities while maintaining a high level of organization and attention to detail
- Quickly learned new systems and procedures to adapt to changing office needs
Timeline
Shift Lead Supervisor
City Brew
07.2025 - Current
Assistant Manager/Administrative Assistant
BW Blacksmith Coffee and Grill
07.2024 - 06.2025
Barista Trainer
Starbucks
01.2023 - 04.2024
Administrative Assistant
King George MMA
01.2018 - 05.2021
Bachelor of Arts - Commercial Music
Montana State University Billings