Annabelle Olson
Bozeman
Summary
Assistant Manager at Barefoot Campus Outfitters with proven expertise in team leadership and customer service. Enhanced operational efficiency and reduced discrepancies through effective cash management. Skilled in training staff and fostering a positive work environment, driving team motivation and achieving high customer satisfaction.
Overview
7
7
years of professional experience
Work History
Volunteer
Eugene Police Department
07.2018 - 07.2019
- 3 week long Safety Summer Camp for children going into kindergarten, volunteered for 2 years
- Mentored junior volunteers, fostering skill development and teamwork within the organization.
- Maintained clean, neat, and operational facilities to serve program needs.
- Facilitated workshops, promoting skills development and knowledge sharing among peers.
- Took and followed detailed directions from others.
Courtesy Clerk
Rays Food Place
06.2020 - 01.2021
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Managed inventory restocking and maintained organized store displays for optimal visibility.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Trained new staff on operational procedures and customer service best practices for seamless onboarding.
Room Attendant
Xanterra
05.2022 - 07.2022
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Inspected rooms for maintenance issues, promptly reporting to management for resolution.
- Restocked supplies and amenities efficiently, enhancing guest satisfaction and comfort.
- Collaborated with housekeeping team to optimize workflow during peak occupancy periods.
Checkout Advocate
Target
08.2022 - 08.2023
- Streamlined checkout processes to enhance customer satisfaction and reduce wait times.
- Trained new team members on efficient transaction handling and customer service standards.
- Managed cash register operations, ensuring accurate transactions and balanced tills.
- Resolved customer inquiries and complaints, improving overall shopping experience.
- Collaborated with inventory management teams to maintain stock levels at checkout areas.
Front of House Employee
Mo' Bowls
04.2024 - 08.2025
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Collaborated with kitchen staff to streamline order preparation and improve service speed.
- Managed cash register operations, accurately processing transactions and handling payments.
- Trained new employees on front of house procedures and customer interaction protocols.
- Maintained cleanliness and organization of dining area, promoting a positive environment for patrons.
Assistant Manager
Barefoot Campus Outfitters
08.2023 - Current
- Supervised daily operations to enhance team efficiency and customer satisfaction.
- Trained and mentored staff in merchandising techniques and customer engagement strategies.
- Analyzed inventory levels to optimize stock management and reduce shrinkage.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Sociology
Montana State University
Bozeman, MT06-2027
High School Diploma -
Churchill High School
Eugene, OR06-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Team motivation
- Task delegation
- Goal setting
- Staff management
Timeline
Front of House Employee
Mo' Bowls
04.2024 - 08.2025
Assistant Manager
Barefoot Campus Outfitters
08.2023 - Current
Checkout Advocate
Target
08.2022 - 08.2023
Room Attendant
Xanterra
05.2022 - 07.2022
Courtesy Clerk
Rays Food Place
06.2020 - 01.2021
Volunteer
Eugene Police Department
07.2018 - 07.2019
Bachelor of Science - Sociology
Montana State University
High School Diploma -
Churchill High School