Annaliese Lum
Belgrade
Summary
Results-driven professional with experience in administrative operations and retail environments. Proficient in time management, cash handling, and team collaboration, consistently ensuring smooth operations and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Front Desk Associate
Glass Doctor Bozeman
Bozeman
06.2023 - Current
- Greeted customers warmly, providing exceptional front desk service.
- Managed appointment schedules and coordinated customer visits efficiently.
- Processed payments and maintained accurate financial records daily.
- Handled customer complaints professionally, ensuring satisfaction and resolution.
Cashier
Murdoch's Ranch and Home Supply
Bozeman
01.2022 - 08.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Maintained accurate cash drawer and balanced at end of shifts.
- Collaborated with team members to ensure smooth store operations.
Team Member
Jamba Juice
San Jose
03.2021 - 08.2021
- Prepared smoothies and juices according to established recipes and quality standards.
- Maintained cleanliness of workstations, equipment, and customer areas throughout shifts.
- Provided friendly customer service, taking orders and addressing inquiries promptly.
- Assisted team members in training new hires on product preparation techniques.
Retail Sales Associate
Sports Basement
Campbell
10.2020 - 03.2021
- Assisted customers in selecting athletic apparel and gear.
- Organized merchandise displays to enhance product visibility.
- Collaborated with team members to achieve sales goals.
- Handled customer inquiries and resolved issues promptly.
Education
Bachelor of Science - Agricultural Business
Montana State University
Bozeman, MT05-2026
High School Diploma -
Presentation High School
San Jose, CA05-2021
Skills
- Scheduling and time management
- Customer service and support
- Cash handling and billing
- Record keeping and documentation
- Word processing skills
- Problem resolution strategies
- Team collaboration
- Communication skills
- Business administration
Timeline
Front Desk Associate
Glass Doctor Bozeman
06.2023 - Current
Cashier
Murdoch's Ranch and Home Supply
01.2022 - 08.2023
Team Member
Jamba Juice
03.2021 - 08.2021
Retail Sales Associate
Sports Basement
10.2020 - 03.2021
Bachelor of Science - Agricultural Business
Montana State University
High School Diploma -
Presentation High School