April Lubbers
Billings
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
11.2024 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage and Individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
Client Advisor In-Charge
Alternatives Womens Center
02.2024 - 09.2024
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
- Streamlined processes for improved efficiency, enabling quicker response times to client requests.
Detention Officer
Yellowstone County Detention Center
01.2024 - 01.2024
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
Transportation Security Officer
Department Of Homeland Security, TSA
12.2021 - 12.2023
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
Production Line Technician
All American Pharmaceutical
03.2021 - 12.2021
- Maximized equipment uptime with rapid identification and resolution of mechanical issues during production runs.
- Achieved continuous improvement objectives by identifying areas for potential enhancements in efficiency or effectiveness within the production line process.
- Collaborated with team members to troubleshoot issues, resulting in reduced downtime.
- Maintained accurate documentation of all production activities, facilitating data-driven decision making.
- Promoted a positive work environment through open communication, teamwork, and active participation in team meetings and trainings.
Production Line Technician
All American Pharmaceutical
04.2020 - 12.2021
- Increased safety standards through proactive maintenance of machinery and adherence to company protocols.
- Streamlined workflow by implementing Lean Manufacturing principles and reducing waste.
- Collaborated with team members to troubleshoot issues, resulting in reduced downtime.
- Assisted in training new employees, ensuring a strong understanding of production processes and safety procedures.
- Improved product quality by performing regular quality checks and adjusting machines accordingly.
Correctional Officer
Montana Women’s Prison
01.2021 - 03.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Client Advisor
Alternatives Womens Center
10.2019 - 04.2020
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
- Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
- Collaborated with team members to develop innovative solutions for complex client needs.
Preschool Teacher
St. John’s Lutheran Ministries
04.2017 - 10.2019
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
07.2024
Criminal Justice- BS -
Montana State University Billings
01.2021
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
11.2024 - Current
Client Advisor In-Charge
Alternatives Womens Center
02.2024 - 09.2024
Detention Officer
Yellowstone County Detention Center
01.2024 - 01.2024
Transportation Security Officer
Department Of Homeland Security, TSA
12.2021 - 12.2023
Production Line Technician
All American Pharmaceutical
03.2021 - 12.2021
Correctional Officer
Montana Women’s Prison
01.2021 - 03.2021
Production Line Technician
All American Pharmaceutical
04.2020 - 12.2021
Client Advisor
Alternatives Womens Center
10.2019 - 04.2020
Preschool Teacher
St. John’s Lutheran Ministries
04.2017 - 10.2019
Criminal Justice- BS -
Montana State University Billings
Bachelor of Science - Criminal Justice
University of Phoenix
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