Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arthur Velasco

Ronan

Summary

Experienced Installation/Repair Technician with strong skills in customer service, equipment repair, and network configuration. Proven ability to enhance repair processes and increase efficiency.

Overview

24
24
years of professional experience

Work History

Instalation/Repair Technician

Access Montana
08.2000 - 11.2024

Installed and Repaired Copper, coaxial. wireless and fiber optic phone, tv and data services to residential and business customers.

Designed and installed Ethernet networks in private and business evironments.


Assisted in diagnosing equipment malfunctions using hand tools and diagnostic software.

  • perform routine maintenance on various repair equipment and machinery.
  • Collaborated with team members to enhance repair processes and improve workflow efficiency.
  • Trained junior technicians on best practices for equipment troubleshooting and repair techniques.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Collaborated with team members to complete complex repairs and improve overall service quality.

Installation/Repair Supervisor

Access Montana
01.2020 - 12.2023
  • Supervised repair team to ensure efficient workflow and adherence to safety standards.
  • Coordinated scheduling and resource allocation for timely project completion.
  • Implemented process improvements leading to increased operational efficiency.
  • Trained new technicians on repair techniques and equipment usage.

Central Office Technician

Access Montana
08.2000 - 08.2010
  • Operated and maintained central office equipment, ensuring optimal functionality and minimal downtime.
  • Collaborated with IT teams to troubleshoot and resolve technical issues efficiently.
  • Conducted routine inspections on office systems, identifying areas for preventive maintenance.
  • Trained new technicians on standard operating procedures and safety protocols.

Education

High School Diploma -

Sylmar High School
Sylmar, CA

Skills

  • Customer service
  • Mechanical skills
  • Safety requirements
  • Equipment Repair
  • Network configuration
  • System testing
  • Technical diagnosis
  • Software installation
  • Diagnostic testing
  • Equipment installation
  • Customer relations

Timeline

Installation/Repair Supervisor

Access Montana
01.2020 - 12.2023

Instalation/Repair Technician

Access Montana
08.2000 - 11.2024

Central Office Technician

Access Montana
08.2000 - 08.2010

High School Diploma -

Sylmar High School
Arthur Velasco