Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashanti Martinez

Great Falls

Summary

Dynamic professional with a proven track record at Dunkin' Donuts, excelling in customer service and teamwork. Demonstrated exceptional multitasking abilities while enhancing customer satisfaction through efficient service. Skilled in cash handling and maintaining a clean environment, fostering a positive atmosphere that encourages collaboration and supports team success.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Crew Members

Dunkin' Donuts Franchising
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.

Mobile Expert

OSL Retail Services
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
  • Collaborated with team members to achieve monthly sales targets.

Cna

Evergreen Woods
05.2022 - 07.2023

Assisted in addressing patients' needs.answering call lights

CNA

Spring Hill Health And Rehab
08.2022 - 05.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

Education

High School Degree -

C.m.r High School
Great Falls
05.2022

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer service
  • Cash handling
  • Cleaning and sanitizing
  • Flexible schedule
  • Basic math

Certification

Cna license

Timeline

CNA

Spring Hill Health And Rehab
08.2022 - 05.2023

Cna

Evergreen Woods
05.2022 - 07.2023

Crew Members

Dunkin' Donuts Franchising

Mobile Expert

OSL Retail Services

High School Degree -

C.m.r High School
Ashanti Martinez