Ashlee Leeson
BOZEMAN
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Professional desk services expert with significant experience in customer relations and administrative support. Known for strong focus on team collaboration and adapting to changing needs. Skilled in managing front desk operations, handling inquiries, and providing exceptional service. Reliable and results-driven, consistently ensuring smooth operations and client satisfaction.
Overview
5
5
years of professional experience
Work History
Desk Clerk
Montana State University Housing
08.2025 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
- Logged and issued packages to correct residents
- Recorded significant occurrences in daily log with professionalism and critical details.
- Monitored building for hazardous conditions or situations and notified correct personnel.
Babysitter
Dave Barbula
06.2022 - 08.2025
- Played games, worked on puzzles, and read books them.
- Coordinated outdoor activities to promote physical health and exploration.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Drove them to their activities of the day
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Kitchen hand
Farmers Union Oil
12.2023 - 08.2025
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Received deliveries of food items and stored them properly.
- Disposed of garbage according to health regulations.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Restocked condiments on tables throughout restaurant dining room.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Performed general maintenance duties such as replacing light bulbs and repairing broken equipment parts.
- Maintained order and cleanliness of work areas to conform with health codes.
- Transported trash to dumpster, properly disposing of expired food items.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Removed trash and cleaned kitchen garbage containers.
Baker
Circle County Market (CCM)
01.2021 - 08.2025
- Maintained accurate inventory of baking supplies and ingredients.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Rotated stock as needed to keep freshness intact.
- Inspected finished products before packaging them up for sale.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Stocked shelves with freshly baked goods throughout the day as needed.
Cashier
Circle County Market (CCM)
08.2020 - 08.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked flexible schedule and extra shifts to meet business needs.
Ice Cream Server
Gramma’s Grill
05.2023 - 10.2024
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Delivered orders accurately to customers at their tables or counters in a timely manner.
- Verified accuracy of order before serving it to customers.
Education
High School Diploma -
Circle High School
Circle, MT05.2025
Bachelor of Arts - Computer Science
Montana State University
Bozeman, MT04-2028
Skills
- Hospitality And Service Industry Background
- Dedicated Work Ethic
- Focused And Disciplined
- Time management
- Team collaboration
- Activity logging
- Mail handling
- Flexible and adaptable
Timeline
Desk Clerk
Montana State University Housing
08.2025 - Current
Kitchen hand
Farmers Union Oil
12.2023 - 08.2025
Ice Cream Server
Gramma’s Grill
05.2023 - 10.2024
Babysitter
Dave Barbula
06.2022 - 08.2025
Baker
Circle County Market (CCM)
01.2021 - 08.2025
Cashier
Circle County Market (CCM)
08.2020 - 08.2025
High School Diploma -
Circle High School
Bachelor of Arts - Computer Science
Montana State University
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