Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals and a passion for helping others.
Overview
11
11
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
Polson
07.2015 - 08.2022
Managed scheduling of employees based on workload demands while ensuring coverage during peak times.
Resolved customer complaints in a timely manner while maintaining professional relationships with patients, families and caregivers.
Developed and implemented strategies to improve pharmacy operations, including workflow, staff training and customer service.
Pharmacy Technician
Health Care Plus
12.2011 - 07.2015
Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
Input patient and prescription information to produce product labels and assist in prescription filling process.
Processed insurance claims and payments for medications.
Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.