Ashley DeBolt
Great Falls
Summary
Proven Bartender/Server with a track record of enhancing customer satisfaction through exceptional service and high-quality cocktail crafting, notably at Buffalo Wild Wings. Adept in multitasking and maintaining a clean bar, my engaging personality and strong team collaboration skills have consistently improved guest experiences. Expert in alcohol awareness, ensuring a safe, enjoyable environment for all patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender/Server
Whiskey Ridge
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender/Server
Buffalo Wild Wings
10.2014 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
High School Diploma -
Great Falls High School
Great Falls, MT06-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Alcohol awareness
- Team training and development
- Basic accounting
- Health codes compliance
- Craft cocktail preparation
- Maintaining a clean bar
- Anticipating guest needs
- Outstanding customer service
Certification
- Drivers License
- Alcohol and TIP Certified
Timeline
Bartender/Server
Whiskey Ridge
04.2024 - Current
Bartender/Server
Buffalo Wild Wings
10.2014 - 04.2024
High School Diploma -
Great Falls High School
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