Ashley Power
Cañon City,CO
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Billings Cremation and Burial Services
04.2025 - Current
- Managed scheduling and appointment coordination for client consultations and services.
- Prepared and maintained accurate documentation for cremation and burial processes.
- Assisted in inventory management of supplies, ensuring availability for operations.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Prepared and managed documentation for funerals, ensuring accuracy and compliance with legal requirements.
- Supported funeral director with all facets of funeral service coordination.
Medical Biller and Coder
The Eye Clinic Surgicenter
05.2020 - 04.2025
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Prepared and mailed invoices to patients, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Dental Assistant
Rubicon
04.2019 - 05.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
- Measured and recorded vital statistics by taking patients' blood pressure, and pulse
- Prepared patient X-rays and images for review by dentist
Dental Assistant
Brewer Dental Center
11.2016 - 03.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons
Bartender
Ranchers Bar
07.2011 - 09.2016
- Provided excellent customer service
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
Education
High School Diploma -
Billings Central Catholic High School
Billings, Montana05-2002
Skills
- Strong communication skills
- Detail oriented
- Account management
- Payment posting
- Denial Management
- Customer service
- Data entry
- Computer skills
- Time management
- File organization
- Customer and client relations
- Computer proficiency
Timeline
Administrative Assistant
Billings Cremation and Burial Services
04.2025 - Current
Medical Biller and Coder
The Eye Clinic Surgicenter
05.2020 - 04.2025
Dental Assistant
Rubicon
04.2019 - 05.2020
Dental Assistant
Brewer Dental Center
11.2016 - 03.2019
Bartender
Ranchers Bar
07.2011 - 09.2016
High School Diploma -
Billings Central Catholic High School