Experienced receptionist and cashier in a fast-paced work environment. Skilled in delivering exceptional customer service, multi-tasking, and problem solving.
- Welcomed and provided assistance to guests in a friendly and courteous manner
- Handled confidential information with discretion and care
- Demonstrated success in ensuring thorough cleaning of all areas of the hotel rooms
- Skilled in the management of special cleaning requests from clients
- Accurately balanced cash drawers and reconciled discrepancies
- Managed customer inquires, complaints and requests in a professional manner
- Established effective working relationship with customers, co-workers and management
Teamwork
Leadership
Adaptability
Attention to detail