Audrey Palmer
Missoula
Summary
I plan on perusing a wildlife biology degree with a concentrate in fishing. Hoping to go in to a felid were i can work with the lakes and fish within them. Maybe becoming a game worden.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Texas Roadhouse
02.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Mechanical Technician
Twin Peak Diesel
06.2021 - 06.2023
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Identified mechanical problems and determined best solutions for correction.
- Frequently diagnosed mechanical problems and determined how to correct issues.
Morning Manager
Dunkin' Donuts
02.2021 - 02.2023
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- opened the story monday through saturday at 3AM
- took care of the safe and dropped deposits at the bank
Receptionist
Davidson-Gebhardt Chevrolet
08.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- cashed checks and dealt with deposits on cars being sold, as well as kept track of the safe
Education
High School Diploma -
The University of Montana
Missoula, MT05.2027
High School Diploma -
Erie High School
Erie, CO05.2023
Skills
- Special Dietary Requirements
- Dining Crew Workflow Optimization
- Bill Computation
- Guest Experience Management
- leadership
- very out going (people peron)
- Mechanical Fabrication
- Regulatory Standards
- Mechanical Operations Principles
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
Timeline
Hostess
Texas Roadhouse
02.2023 - 08.2023
Mechanical Technician
Twin Peak Diesel
06.2021 - 06.2023
Morning Manager
Dunkin' Donuts
02.2021 - 02.2023
Receptionist
Davidson-Gebhardt Chevrolet
08.2020 - 01.2021
High School Diploma -
The University of Montana
High School Diploma -
Erie High School
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