AUSTIN SLATE
Bozeman,MT
Summary
Results oriented Store Manager, highly Motivated with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized and committed to creating an environment that is conducive to achieving increased sales and customer satisfaction. While ensuring that operational standards are met and exceeded. Passionate about delivering exceptional service and creating memorable experiences for guests.
Developed skills in fast-paced, high stakes business environment, focusing on leadership and problem solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.
Overview
4
4
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
01.2024 - Current
- Led full service restaurant operations for a high volume restaurant. over seeing P&L performance labor control and food cost management.
- Managed, coached and developed a team of 30-60+ employees including hiring, scheduling, performance reviews, and promotions.
- Acted as the primary point of accountability for guest experience, brand standards, and restaurant culture.
- Implemented training programs to improve speed of service costumer satisfaction and retention.
Lead Ramp Agent
Wfs
07.2023 - 01.2024
- Maintained accurate records of all cargo and baggage loaded/unloaded
- Assisted in the safe and efficient movement of aircraft on the ramp
- Performed pre-flight and post-flight inspections of aircraft
- Loaded cargo onto aircraft according to weight and balance requirements
- Inspected and maintained ground support equipment to ensure safe and efficient operation
Cashier
Napa Auto Parts
03.2022 - 06.2023
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Greeted customers in a friendly and professional manner
- Assisted customers with locating items and providing product information
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Education
Diploma -
Bozeman High School
Skills
- Teamwork
- Visual Merchandising
- Payroll & Scheduling
- Strategic Thinking
- Conflict Resolution
- Project Management
- Time Management
- Leadership and team building
LANGUAGES
English
Timeline
General Manager
Chipotle Mexican Grill
01.2024 - Current
Lead Ramp Agent
Wfs
07.2023 - 01.2024
Cashier
Napa Auto Parts
03.2022 - 06.2023
Diploma -
Bozeman High School