Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Window Tint & PPF Installer
Big Sky Tint
02.2025 - Current
Installed window and automotive tint and paint protection film according to customer specifications and industry standards.
Maintained inventory of materials and tools, ensuring readiness for daily operations.
Collaborated with clients to explain product features and benefits, enhancing customer satisfaction.
Implemented process improvements that increased installation efficiency and reduced waste.
Installed at new residential and business construction sites.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Field Operations Supervisor
XPEL
01.2022 - 02.2025
Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
Established a system for tracking inventory levels in real-time, minimizing supply shortages while reducing excess stock costs.
Streamlined communication between departments, fostering collaboration and efficient problem solving.
Resolved personnel conflicts quickly and professionally, fostering a positive work environment that supported teamwork and collaboration.
Supervised a team of technicians, maintaining high-quality work standards and promoting safe practices in the field.
Met with senior management to determine needs and develop roadmaps.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
Lead Installer/Trainer
XPEL
04.2021 - 01.2022
Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Window Tint & PPF Installer
XPEL
08.2019 - 04.2021
Inspected installations to check for functionality and maintain customer satisfaction.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Supported customer satisfaction, providing detailed instructions and demonstrations on proper care and longevity of product.