Summary
Overview
Work History
Education
Skills
Driving Licence
Personal Skills And Competences - Languages
Personal Information
Timeline
Generic
Ayhan Ciplak

Ayhan Ciplak

Ta Xbiex

Summary

My working experience predominantly has always been in the food and beverage industry working in various sectors and have developed a particular passion for sales and marketing.

Having worked in this industry for more than 20 years, I have learnt the importance of staying up to date with industry trends and competitors, allowing me to identify potential market gaps and tailor sales strategies accordingly. Through my previous experiences, I have honed my ability to identify client needs, effectively communicate product benefits, and close deals.

Moreover, I am adept at building and nurturing long-term customer relationships, which has resulted in a high rate of client satisfaction and repeat business. I am a quick learner who thrives in fast-paced environments. I am comfortable leveraging various sales tools and technologies to streamline processes and maximize efficiency.

I have good time management skills and I can prioritise my workload well. I am responsible, reliable, and able to learn new tasks quickly and with minimal supervision. I, thrive in a collaborative environment and have a proven track record of working successfully with cross-functional teams.

Overview

18
18
years of professional experience

Work History

Brand Ambassador

Demajo Wines & Spirits
12.2021 - 11.2023
  • Work with firm's sales/marketing division(s) to understanding firm's goals/objectives - Replace Sales team when necessary - Taking orders and placing orders. - Plan and organise marketing events promoting brands - Participate in events whilst promoting brands at events - Build and maintain relationships and communications with clients and offer training and information of new products - Control and check merchandise at clients' outlets to maximise sales - Preparing weekly reports to management - Preparing cocktail/wine menus with clients

Administrative and Operational Officer

Kuzey Kebab
01.2018 - 05.2021
  • Maintain existing financial systems and processing of all payments through cashflow and monthly bank reconciliations. - Production of invoices and receipts for all supply and delivery of goods - Formulate, implement staff safety and security measures and ensure Minimum Operational Security Standards are in conformity with local legal requirements. - Responsible for effective marketing and after sale with frequent follow ups with various clients. - Monitor inventory and carry out stock-taking on regular basis - Verify that all receivables are as per agreed purchase, delivery note and agreed quantity - Planning effective delivery routes and operational schedules for timely deliveries

Assistant Manager

Hugo's Group ( www.hugosmalta.com)
07.2016 - 09.2017
  • Responsible for maintenance of account administration, cost, inventory, bar and other services. - Supervise the cash flow and handles bank-related duties - Maintain records of daily sales
  • Prepare reports and evaluates them to the owner. - Oversee accurate cash-up procedures and ensure necessary paperwork is complete - Monitor and order supplies and liaise with suppliers and sales representatives - Recruiting, training, and arranging the work schedule of the nightclub's staff - Issue and check monthly salaries for staff - Ensure the club complies with healthy and safety standard. - Responsible for any disputes that may arise and ensures that the operating procedures of the club is maintained such as booking events, overseeing beverages and food, providing promotions and sales assistance, dealing with guests and securing cleanliness - Ensure efficient customer service by the staff. - Delegate duties and tasks to staff to meet objectives and maximize resources - Responsible for the closing of club and cash tills and cash till operating system

Manager

StrEat Whisky & Bistro
03.2015 - 11.2015
  • Organize and supervise shifts - Ensure compliance with sanitation and safety regulations - Overseeing stock levels and ordering supplies - Handling customer enquiries and complaints - Preparing and presenting staffing/sales reports - Handling administration and paperwork - Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Part-time Assistant Manager

Qbar - Deja Ltd
01.2007 - 01.2015
  • Perform stock take on a monthly basis - Preparing staff schedules and maintaining records for staff working/leave hours - Purchasing any bar supplies and ensures that the bar meets legislative directives - Maintain bar cash records and cash tills on a regular basis - Liaison with the Human resource Manager regarding recruitment needs - Recruiting, training and motivating staff - Coordinating events and their planning - Enforcing health and safety rules

Translator and Consultant

Special Interest Travel Ltd.
01.2006 - 01.2007
  • Translator and Customer care for the Cypriot and Turkish Markets

Sales Manager

Miss Airlines international Co. Ltd.
07.2005 - 12.2005
  • Developing business plans and sales strategies for the market - Preparing action plans for effective search of sales leads and prospects - Initiating and coordinating development of action to penetrate new markets - Assisting in the development and implementation of marketing plans as needed.

Education

High School Diploma -

Izzet Unver Lisesi, Istanbul
Istanbul
01.1996

Secondary School Leaving Certificate -

Izzet Unver Lisesi, Istanbul
Istanbul
01.1990

Skills

  • Excellent knowledge of Word, Excel, Power Point, Windows, Internet Browsing and Email Clients, up to XP edition
  • Food Handling Course A
  • Fire Fighting and Prevention
  • First Aid for Restaurant

Driving Licence

Yes

Personal Skills And Competences - Languages

  • Turkish, C2 Proficient user
  • English, C2 Proficient user
  • Maltese, C1 Proficient user

Personal Information

  • Date of Birth: 11/03/75
  • Gender: Male
  • Nationality: Maltese

Timeline

Brand Ambassador

Demajo Wines & Spirits
12.2021 - 11.2023

Administrative and Operational Officer

Kuzey Kebab
01.2018 - 05.2021

Assistant Manager

Hugo's Group ( www.hugosmalta.com)
07.2016 - 09.2017

Manager

StrEat Whisky & Bistro
03.2015 - 11.2015

Part-time Assistant Manager

Qbar - Deja Ltd
01.2007 - 01.2015

Translator and Consultant

Special Interest Travel Ltd.
01.2006 - 01.2007

Sales Manager

Miss Airlines international Co. Ltd.
07.2005 - 12.2005

High School Diploma -

Izzet Unver Lisesi, Istanbul

Secondary School Leaving Certificate -

Izzet Unver Lisesi, Istanbul
Ayhan Ciplak