Nevaeh Sullivan
Missoula
Summary
I'm a 20-year-old who is driven and aspirational and ready to advance in my chosen field of work. I have a strong work ethic and a love of learning, therefore I'm constantly searching for new opportunities to expand my skill set across many sectors. I'm currently looking into positions such as a receptionist, administration, or an assistant. Following earning a year of experience in customer service, I constantly pursue development by learning more about other professional possibilities through networking and online classes. Finding a position that challenges me and promotes my professional and personal development is my goal.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front of House Employee
Outback Steakhouse
08.2022 - 08.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Reset tables between guests by restocking low items and wiping down surfaces.
Cashier
Murdochs
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Scheels Sporting Goods
08.2020 - 02.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Associate of Science - Dental Hygiene
The University of Montana
Missoula, MT06-2026
High School Diploma -
Great Falls High School
Great Falls, MT06-2022
Skills
- Strong work ethic
- Team player attitude
- Customer assistance
- Exceptional customer service
- Phone etiquette
- Guest engagement
- Cash handling proficiency
- Time management skills
- Professional appearance
- Reliability and punctuality
Timeline
Server
Buffalo Wild Wings
08.2023 - Current
Front of House Employee
Outback Steakhouse
08.2022 - 08.2023
Cashier
Murdochs
05.2022 - 08.2022
Cashier
Scheels Sporting Goods
08.2020 - 02.2022
Associate of Science - Dental Hygiene
The University of Montana
High School Diploma -
Great Falls High School
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