Becky Craddock
Ramsay
Summary
Accomplished Lead Phlebotomist at Quest Diagnostics, renowned for enhancing patient comfort and efficiency through streamlined blood collection processes. Expert in venipuncture and lab safety protocols, with a proven ability to foster trust and collaboration. Demonstrates strong communication skills and a commitment to improving patient outcomes and operational excellence.
Overview
28
28
years of professional experience
Work History
Lead Phlebotomist
Kristy Posey
Butte, MT
09.2018 - Current
- Supervised daily phlebotomy operations and ensured compliance with safety protocols.
- Trained and mentored junior phlebotomists on best practices and techniques.
- Streamlined blood collection processes to enhance patient comfort and efficiency.
- Implemented inventory management systems for medical supplies and equipment.
- Collaborated with healthcare teams to coordinate patient care and improve outcomes.
- Developed strong relationships with patients by fostering trust during the blood collection process.
- Ensured compliance with industry regulations and safety protocols to maintain a safe work environment.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted in training and onboarding new phlebotomists.
Western Health Screening
Western Health Screening
Billings, MT
01.2008 - 03.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Paml
PAML
Butte, MT
06.2003 - 01.2008
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Saint James Hospital
Saint James Hospital
Butte, MT
03.1998 - 05.2003
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
GED -
Fronteir Continuation
Modesto, CASkills
- Order of draw
- Venipuncture
- Lab safety protocols
- Blood collection techniques
- HIPAA compliance
- Patient care
- Pediatric phlebotomy
- Geriatric phlebotomy
- Venipuncture expertise
Timeline
Lead Phlebotomist
Kristy Posey
09.2018 - Current
Western Health Screening
Western Health Screening
01.2008 - 03.2017
Paml
PAML
06.2003 - 01.2008
Saint James Hospital
Saint James Hospital
03.1998 - 05.2003
GED -
Fronteir Continuation