Bella Grimsley
Missoula
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
2026
2026
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Scheels Sporting Goods
Missoula
09.2022 - 07.2025
- Processed customer transactions accurately and efficiently at the checkout counter.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and gift card payments following company policies.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Restocked merchandise and ensured shelves were well-presented for customers.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Participated in training new cashiers on company procedures and best practices.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
Food runner/host
Top hat
Missoula
08.2024 - 12.2024
- Communicated effectively with kitchen staff to streamline order accuracy and timing.
- Delivered food orders promptly to ensure guest satisfaction at Top Hat.
- Followed health and safety guidelines to ensure a safe dining environment for all patrons.
Food runner/host
Top hat
Missoula
Education
High School Equivalency
Missoula, MtSkills
- Cash handling
- Point of sale operation
- Inventory management
- Transaction processing
- Customer checkout assistance
- Retail sales techniques
- Stock replenishment
- Customer relationship management
- Visual merchandising
- Employee training
- Problem solving
- Effective communication
- Active listening
- Team collaboration
- Conflict resolution
- Loss prevention
- Transaction handling
- POS system operations
- Refunds and exchanges
- Reliability and punctuality
- Payment processing
- Clear communication
- Daily reporting
- Product knowledge
- Cash drawer balancing
- ID verification
- Written and verbal communication
- Customer service
- Cleaning and sanitizing
- Loyalty program promotion
Timeline
Food runner/host
Top hat
08.2024 - 12.2024
Cashier
Scheels Sporting Goods
09.2022 - 07.2025
Food runner/host
Top hat
High School Equivalency
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