BENJAMIN MACHOWSKI
Billings
Summary
Experienced Sales Advisor swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Positive and upbeat sales professional connects with customers, maintains documentation and exceeds quotas. Increases solid revenue streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on emerging sales opportunities. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
Work History
Sales Advisor
Best Buy
09.2019 - Current
- Determined customers' needs based on sales calls and face-to-face meetings.
- Remained up to date on current offerings and company processes.
- Exceeded sales objectives to capture new leads and customers.
- Investigated and resolved reported customer issues for improved customer satisfaction.
- Advised customers on different financing options.
- Monitored competitor activities and reported findings to management team.
- Described product to customers to accurately explain details and care of merchandise.
- Provided expert support to customers in troubleshooting technical issues with Apple products.
Sales Advisor
Tesla Inc.
02.2024 - 04.2024
- Overcame objections with successful product demonstrations and persuasive communication skills.
- Responded quickly to customer concerns or requests within target timeframes.
- Remained up to date on current offerings and company processes.
- Provided continued customer support after closing sales.
- Exceeded sales objectives to capture new leads and customers.
- Investigated and resolved reported customer issues for improved customer satisfaction.
- Determined customers' needs based on sales calls and face-to-face meetings.
- Reported on sales transactions and expenses accurately.
- Advised customers on different financing options.
- Analyzed market trends to identify potential sales opportunities.
- Tracked personal performance metrics, such as conversion rates and revenue generated, against set goals.
- Utilized CRM software to manage leads, contacts, and deals effectively.
- Identified potential customers through personal referral and lead generation.
- Implemented creative techniques for prospecting new business opportunities.
Education
High School - undefined
Billings West High School
Billings, MT01.2019
Skills
- Product Demonstrations
- Objection handling
- Coaching and mentoring
- Market research
- Product knowledge
- Competitor analysis
- Client retention
- Sales forecasting
- Attention to detail
- Networking abilities
- Building rapport
- Conflict resolution
- Problem-solving
- Customer service
- Brand awareness
- Performance Tracking
- Industry Expertise
- Self-motivation
- Trade show participation
- Sales strategies
- Emotional intelligence
- Team collaboration
- Goal setting
- Pipeline Management
- Account management
- Multitasking
- Analytical thinking
- Upselling products
- Interpersonal skills
- Adaptability
- CRM proficiency
- Active listening
- Time management
- Public speaking
- Lead generation
- Project management
- Cross-selling services
- Closing deals
LANGUAGE
English
Native
Timeline
Sales Advisor
Tesla Inc.
02.2024 - 04.2024
Sales Advisor
Best Buy
09.2019 - Current
High School - undefined
Billings West High School