Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Benjamin Watson

Missoula,MT

Summary

Dynamic Lead Line Service Technician at Northstar Jet, recognized for promoting a culture of safety and efficient service. Well versed in aircraft fueling and ground support equipment operation, I excel in absorbing new information, effective communication and problem solving, driving departmental objectives and mentoring new hires to ensure operational excellence. I have a strong desire to grow and expand my knowledge any way i can.

Overview

4
4
years of professional experience

Work History

Lead Line Service Technician

Neptune Aviation / Northstar Jet
11.2021 - Current
  • Ensured customer satisfaction withing the aviation field, completing tasks with efficiency including fueling, tug operation, and all required supporting duties
  • Coordinated with leadership to see through objectives for the department, aligning efforts with long term goals for the team and the company
  • Managed computer based and physical documentation of sales records and training certifications
  • Promoted a culture of safety through comprehensive training programs, regular meetings, and consistent enforcement of workplace policies.
  • Mentored new hires by providing hands-on training and guidance on company policies, procedures, and equipment usage.
  • Continuously updated technical knowledge through industry research, training courses, or workshops relevant to line service operations—ensuring best practices were always implemented onsite.
  • Organized group efforts for large events and tasks that go beyond normal operations with team leadership skills.

Education

High School Diploma -

Big Sky High School
Missoula, MT
06-2021

Skills

  • Aviation safety regulations
  • Ground support equipment operation
  • Effective communication
  • Quality control procedures
  • Aircraft fueling expertise
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Creative thinking

Interests

  • Graphic Design and Traditional Art
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Artificial Intelligence (AI) and Machine Learning
  • Aviation technology
  • Physics and Astronomy

Timeline

Lead Line Service Technician

Neptune Aviation / Northstar Jet
11.2021 - Current

High School Diploma -

Big Sky High School
Benjamin Watson