Self-motivated, multi-tasking, team player with strong organizational and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Trader Coordinator
Bet365
08.2022 - Current
Assessed market trends to look for hedge and arbitrage opportunities.
Developed profitable trading strategies by conducting thorough analysis and identifying trends.
Created daily market recaps and profit and loss information to over 10 senior traders at close of each trading day.
Executed bilateral trading opportunities to increase revenue.
Responsible for all the training and development of the members of my team (eSoccer and eHoops)
Weekly investigations of our previous numbers in order to maximize profit and minimize losses in the future
Trader (Soccer)
Bet365
06.2020 - 08.2022
Dealing with all the process related with soccer pre game trading as compiling, profile customer accounts, calculating liabilities, moving odds according to the demand, checking competitors to make sure we are in line with the market, taking decisions about what we should offer or not and also training new members of the team.
Trading Assistant (Soccer)
Bet365
12.2018 - 06.2020
Dealing with all the process related with soccer trading as building, compiling, bet queries, resolving issues pre-game and in-play, monitoring the website, verifying teams and competitions, and provide assistance to our in-play traders. Additionally assisting with specific management tasks requiring extra attention to detail, high level of organization and multi-tasking skills
European Customer Account Advisor
Bet365
11.2016 - 12.2018
Dealing with customer account queries as a first point of contact via telephone, email and live chat. Resolving payments, technical, verification, settlement, sports betting and gaming product queries, complains as well as completing day to day tasks regarding responsible gambling, translations, fraud or further due diligence etc. Additionally assisting with specific management tasks requiring extra attention to detail, high level of organization and multi-tasking skills.
Technical Trafficking and Handling
TAP Portugal (Groundforce)
10.2015 - 09.2016
Responsible for the Lisbon Airport company's Check in, boardings, in-flight solutions and documentations, dealing with complains.
Education
High School Diploma -
Escola Secundária De Alcácer Do Sal
06-2007
Academic Degree - Sports
IPS
Setubal
07-2012
Skills
Former professional football and futsal player, finished my career when I was 28 years old and played in Portugal, USA and UK I also have UEFA C coaching license Conversational level of Spanish Excellent level of Portuguese and English