Experienced Facilities Manager with background in managing facilities and ensuring operational efficiency. Proven ability to oversee maintenance, vendor contracts, and safety compliance. Demonstrated effective problem-solving and leadership skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Facilities Manager
Jones Lang LaSalle, JLL
11.2024 - Current
Coordinate emergency repairs, minimizing disruption and maintaining operational integrity.
Respond to building emergencies and managed repairs.
Investigate problems and determined appropriate remedies.
Coordinate with cleaning and janitorial services to keep facility clean and presentable for occupants.
Coordinate with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Handle tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
AVP/Facilities Manager
US Bank National Association
05.2019 - 10.2024
Streamlined processes by identifying inefficiencies and implementing best practices.
Reported issues to higher management with great detail.
Responded to building emergencies, and coordinated emergency repairs while minimizing disruption and maintaining operational integrity.
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Investigated problems and determined appropriate remedies.
Controlled expenses to meet budget requirements.
Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
Accounted for building usage and organizational needs when planning maintenance activities.
Led cross-functional teams to complete complex facility projects on time and within budget constraints.
Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
Prepared reports and schedules with accuracy.
Facilities & Fleet Manager
Louisiana SPCA
10.2017 - 04.2019
Responsible for the protection of assets, reliability, functionality, maintenance and appearance of all buildings, mechanical systems and grounds on 10 acre campus
Responsible for the reliability, functionality, maintenance and appearance of 23 vehicle fleet
Managed the capital maintenance budget and projects through completion
Established excellent working relationships with vendors, contractors, architects, engineers and utilities providers related to facility and capital projects
Established a positive team oriented working relationship with all departments to support and ensure proper operation of the facilities, fleet, grounds and equipment
Negotiated, administered and reconciled vendor contracts
Performed A/P function for facility and fleet related services
Sterilization Tech II / Trainer
Xtant Medical / Bacterin International, Inc.
03.2012 - 01.2017
Achieved Trainer status on all department equipment and processes
Effectively communicated with team members, Processing and Engineering staff and Management verbally and in writing
Assisted in developing and/or revising controlled documents and procedures to help increase efficiencies and reduce redundancies in daily processes
Facilities Manager
Sky Federal Credit Union
01.2008 - 08.2010
Ensured physical asset functionality and protection of an $85 million dollar financial firm’s three locations
2010 saved company approximately $16,000 in vendor maintenance agreements
Reduced corporate office lighting operating costs by 2/3
Designed, implemented digital record retention system with multiple vendors to connect all locations electronically resulting in faster customer service, greater member confidentiality, reduced overall process of transactions, and significant reduction in courier costs
Assisted in implementing updated security surveillance system at corporate location, providing increased security for members, vendors and employees while providing updated capabilities to have recourse in the event of damage or breach
Negotiated and managed vendor contracts
Education
High School -
Sun Prairie High School
Sun Prairie, WI
Madison Area Technical College
Madison, WI
Skills
Skilled in MS Office Applications
Detail-Oriented Approach
Contract Management Expertise
Logistics Management
Training Facilitation
Project Management
ADA Compliance Implementation
Budgeting and financial management
Conducting Building Inspections
Portfolio Management
Project Scheduling
Principles of Facility Management
Certification
MT Journeyman Electrical License
Limited Electrical Contractor License
Forklift Certification
NACHI (National Association of Certified Home Inspectors)
Senior Director, Integrated Facilities Management at Jones Lang LaSalle (JLL)Senior Director, Integrated Facilities Management at Jones Lang LaSalle (JLL)