Bridger Dinesen
Belgrade
Summary
Versatile and dynamic, with a proven track record at 406 Golf Simulator and The Ellen Theatre, I excel in guest relations and problem-solving. Demonstrated ability to enhance customer satisfaction and retention through empathetic service and efficient organization. Skilled in safety protocols and cash handling, I significantly contribute to creating a welcoming and secure environment.
Experienced with multitasking in high-pressure environments, ensuring efficient check-ins and guest satisfaction. Utilizes communication and organizational skills to manage reservations and address guest inquiries effectively. Track record of maintaining professional demeanor and enhancing overall guest experience.
A customer service professional with robust background in hospitality and administrative tasks. Recognized for effectively managing front desk operations, addressing guest needs, and ensuring welcoming environment. Valued team player known for adaptability and commitment to achieving high standards in guest service.
Overview
5
5
years of professional experience
Work History
Front Desk Attendant
406 Golf Simulator
10.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
- Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Attended to front office needs by greeting visitors and providing assistance.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Developed and maintained positive relationships with guests for satisfaction.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Rail Crew
The Ellen Theatre
07.2024 - Current
- Ensured safety of performers and crew with diligent adherence to safety protocols and procedures.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Aided in load-in/load-out processes for touring productions or venue changes while adhering to strict deadlines and safety procedures.
- Provided technical support for lighting, sound, and rigging systems, contributing to seamless production flow.
- Maintained clean and organized backstage areas, fostering a professional working environment for all team members.
- Facilitated quick set changes with efficient teamwork among crew members, keeping the audience engaged throughout the performance.
- Supported rehearsal process by marking blocking changes, enabling actors to focus on character development and scene work.
- Communicated effectively with cast members regarding cues or adjustments needed before going on stage to ensure smooth performance flow.
- Participated in post-show strike activities; disassembling sets, storing props, costumes, and other materials properly for future use or transport.
- Prepared stage for each performance by setting up necessary equipment, props, and scenery according to the production''s needs.
- Maintained a professional demeanor and positive attitude, fostering a collaborative working environment among crew members and cast.
- Contributed to successful show runs by promptly addressing any technical issues or malfunctions that arose during performances.
Dog Caretaker
Blue Mountain Corgis
06.2020 - Current
Education
Highschool Homeschool
Belgrade, MTSkills
- Strong multitasking
- Problem-solving skills
- Guest relations
- Efficient organization
- Welcoming guests
- Supply stocking
- Empathy and patience
- Problem-solving
- Supply replenishment
- Safety and security procedures
- Cash handling
Timeline
Front Desk Attendant
406 Golf Simulator
10.2024 - Current
Rail Crew
The Ellen Theatre
07.2024 - Current
Dog Caretaker
Blue Mountain Corgis
06.2020 - Current
Highschool Homeschool
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