Brittany Enrooth

Office & Operations Coordinator
Cove Wellness Center – Butte, Montana
January 2026 – Present

• Manage all scheduling and calendar coordination for practitioners, ensuring efficient appointment management and daily operations.
• Serve as the primary point of contact for clients by providing exceptional customer service, responding to inquiries, scheduling appointments, and resolving concerns in a professional and confidential manner.
• Developed and managed marketing campaigns across digital and social media platforms, enhancing brand visibility and client engagement.
• Oversee inventory management, including ordering, receiving, stocking, and maintaining retail and clinical products to ensure adequate supply levels.
• Coordinated office operations, creating a smooth, organized, and welcoming environment for clients and staff.
• Monitored inventory trends and vendor relationships, ensuring cost-effective purchasing and product availability.
• Support business growth by implementing organizational improvements, maintaining client communications, and assisting with promotional initiatives and special events.
• Maintain confidentiality and professionalism while handling sensitive client information in accordance with applicable privacy standards.

• Analyze the credit creditworthiness and properly document all loans originated or assigned from another portfolio
• Supported community growth by implementing trade area development programs.
• Generate earnings for the bank and its stockholders by practicing competitive loan pricing and fee generation
• Servicing both in-house and secondary market mortgages and following the requirements per investor/market
• Engaged with customers on past dues to negotiate payment plans.

• Prepared and processed loan documentation for first mortgages and HELOCS.
• Responsible for ensuring all documents are in compliance with policies and procedures and disclosure requirements
• Responsible for generating closing documents per investor requirements and stacking file post close for loan sale and/or servicing
• Verified that all documents complied with policies, procedures, and disclosure requirements.
• Generated closing documents according to investor requirements and organized files post-close for loan sale and servicing.

• Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing
• Use software to maintain electronic filing systems along with organizing files, developing spreadsheets, fax reports and scanned documents
• Issue agents commission checks
• Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information