Brittany Indreland

Supervise, hire, train, mentor, and develop team leads and associates while fostering a culture of belonging and accountability.

Lead daily operations, merchandising, inventory flow, seasonal transitions, and customer service initiatives.

Set clear expectations, assign responsibilities, recognize performance, and provide ongoing coaching and feedback.

Drove sales, profit, and operational performance through P&L review, expense management, budgeting, and action planning.

Monitor customer service standards and resolve customer concerns while implementing process improvements.

Ensure compliance with company policies, ethics, safety, and operational standards.

Communicate business goals, company initiatives, and change effectively across all levels of the team.

Built strong relationships with yeam leaders and associate and key stakeholders to achieve business and customer-focused results.

Identify improvement opportunities and lead continuous improvement initiatives.

Promote teamwork, integrity, accountability, and a positive workplace culture.

• Hand selected to serve as District Captain for Ulta Beauty Loyalty, driving strategy and execution across five stores within the region. Partnered with store leaders and Specialty Sales teams to elevate guest engagement, increase loyalty, program adoption, and align Ulta Beauty standards with Target brand experience.
• Lead Ulta Loyalty strategy across five stores in the district, achieving a 23% increase in Target Circle + Ulta Beauty Rewards enrollments within the first 90 days.
• Conducted biweekly remote coaching sessions with Specialty Sales team leaders to review loyalty metrics troubleshoot barriers and deploy best practices.
• Developed a cross-store training toolkit that standardize Ulta Loyalty talking points and improved team conversion rates by 13%.
• Collaborated with corporate partners to pilot new Ulta integration initiatives, offering direct feedback that shaped district rollout plans.
• Played a key role in connecting operations, visual merchandising, and loyalty objectives to create seamless Ulta guest experience across stores.

• Oversee daily operations and sales performance for key revenue, driving departments, including Apparel, Cosmetics, Ulta, Baby and Electronics in a high volume retail setting. Lead a team of 15+ in a fast-paced environment, focusing on guest engagement, visual merchandising, and sales conversion.
• Drove $3.2M+ an annual sales across specialty sales department consistently meeting or exceeding weekly revenue targets by up to 12%.
• Supported HR functions, including hiring on boarding and mentoring of new team members promoted three internal team members two leadership pipeline roles.
• Boosted Ulta Beauty Loyalty by 18% through targeted team training and guest-focus selling strategies.
• Created department specific routines and performance dashboards that improve team efficiency and sales tracking.
• Conducted 1:1 coaching in real-time sales for feedback resulting in a 16% increase in average basket size over six months.
• Partnered with Store Director and peer leaders to align Specialty Sales execution with district strategies and quarterly goals.

• Appointed as a Visual Merchandising District Lead for a multi-store district, driving consistency, brand integrity, and sales boosting execution across Apparel, Cosmetics and Home departments. Served as a primary resource for visual strategy, communication and operational excellence across five stores.
• Lead Visual Merchandising alignment across five stores, ensuring 100% compliance with corporate visual standards and seasonal transitions.
• Supported weekly visual walk-throughs with Store Directors and Specialty Sales leaders to evaluate execution, provide coaching and troubleshoot barriers.
• Developed a district wide visual excellence playbook that streamlined set up pacing guides and zone ownership resulting in a 32% improvement in on-time transitions.
• Drove presentation standards that contributed to a 12% lift in specialty sales conversion during key promotional events.
• Partnered remotely with store leadership via weekly calls and photo audits to ensure brand integrity and maximize product storytelling.
• Facilitated cross functional communication between visual logistics and sales teams to align inventory flow with presentation needs.
• Recognized by district leadership for driving elevated guest experiences through strong, visual, storytelling, and leadership mentorship.

• Appointed as a Visual Merchandising District Lead for a multi-store district, driving consistency, brand integrity, and sales boosting execution across Apparel, Cosmetics and Home departments. Served as a primary resource for visual strategy, communication and operational excellence across five stores.
• Lead VI Delivered exceptional guest service by proactively engaging with guests, identifying needs and guiding product selections to improve guest satisfaction and loyalty.
• Maintained visually appealing and organized sales floor by executing brand-aligned merchandising strategies, including feature displays and promotional signage.
• Monitored inventory levels and promptly restocked merchandise to ensure product availability and support daily sales goals.
• Leveraged product knowledge and promotional awareness to drive sales and enhance overall guest experience.
• Cultivated lasting customer relationships through personalized service and consistent follow-through, contributing to increased retention and repeat visits.
• Partnered with cross-functional teams to maintain brand standards and chive department performance goals.