Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Bronia Mercieca

Property Management
Kalkara

Summary

Dynamic professional with a proven track record in property management and executive support, notably at Frank Salt Real Estate Ltd. Excelled in enhancing tenant relations and property standards, achieving significant occupancy rates. Skilled in event coordination and effective communication, adept at fostering client relationships and maintaining high-end property portfolios. Demonstrates unwavering loyalty and a collaborative spirit, ensuring operational excellence and client satisfaction.

Overview

18
18
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Property Management Manager

Frank Salt Real Estate Ltd
St Julians
03.2013 - 11.2024
  • Marketed property management packages to prospective clients and collaborated with Sales Consultants to identify client needs, offering tailored solutions for holiday homes and investment properties.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings;
  • Inspecting properties and make sure that it meets all requirements, including maintenance and sprucing up when necessary;
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Completed final move-out walk-throughs with tenants to identify required repairs;
  • Conducted regular property inspections to ensure high standards, identifying areas for improvement and proactively addressing potential safety hazards.
  • Managed a team of Property Management Executives, each assigned a portfolio of clients, ensuring smooth and efficient client relations and property operations.
  • Supervised a team of handymen, overseeing maintenance and repairs to guarantee quality and timely completion of all jobs.
  • Provided dedicated service to high-end clients with multiple properties, ensuring personalized attention and prompt response to client needs.
  • Administered common areas of commercial buildings, coordinating upkeep and maintenance for shared spaces to maintain optimal safety and cleanliness standards.

PA to Chairman

Enemalta Corporation
Marsa
08.2006 - 03.2013
  • Provided comprehensive administrative support to the Chairman, managing daily operations with a focus on efficiency and discretion.
  • Screened emails and managed calls, handling high-priority matters and coordinating responses to customer and stakeholder complaints.
  • Acted as the liaison between the Chairman, Board of Directors, Chief Officers, Board Secretary, and the wider Corporation, ensuring seamless communication and coordination on strategic initiatives.
  • Compiled and organized Board Packs, prepared executive summaries, and coordinated logistics for Board Meetings to facilitate informed decision-making.
  • Planned, organized, and managed major international conferences, including the World Fuel Oil Summit and Eurelectric, overseeing event logistics, travel arrangements, and complex itineraries.
  • Managed all aspects of travel and logistics for the Chairman, creating detailed itineraries for both domestic and international engagements.
  • Prepared and monitored the Office’s budget, compiling reports and analyzing expenses to ensure alignment with financial targets.

Education

Diploma in Management

Institute of Leadership & Management UK
Misco

High School Diploma -

Sir Hannibal Scicluna Secretarial School
Msida
04.2001 -

Maria Regina Secondary School
Hamrun, Malta

Skills

  • Tenant Relations and Client Service: Skilled at building and maintaining positive relationships with tenants, addressing inquiries, resolving issues promptly, and fostering a supportive living environment

  • Property Upkeep and Maintenance Oversight: Experienced in overseeing property upkeep, including scheduling regular inspections, managing maintenance teams, and ensuring that properties remain in optimal condition

  • Loyal and Trustworthy: Recognized for unwavering loyalty and integrity, ensuring confidentiality and trustworthiness in all professional dealings

  • Event Organization and Coordination: Experienced in organizing and hosting events, from planning logistics to executing successful gatherings, such as corporate meetings, promotional events, and wine tastings

Budgeting and financial management

Rent collection

Lease administration

Customer service-focused

Multitasking

Certification

Certificate of Recognition for excellent effort and achievements

Interests

Travel: Passionate about exploring new places, cultures, and perspectives Language Learning: Currently learning Turkish, driven by a fascination with Turkish culture and a desire to engage with different cultural experiences

Fitness and Outdoor Activities: Enjoy staying active through fitness routines and long walks in nature

Language Learning: Currently learning Turkish, driven by a fascination with Turkish culture and a desire to engage with different cultural experiences

Timeline

Certificate of Recognition for excellent effort and achievements

01-2023

Institute of Health & Safety - Introduction to Health & Safety

01-2023

Property Management Manager

Frank Salt Real Estate Ltd
03.2013 - 11.2024

PA to Chairman

Enemalta Corporation
08.2006 - 03.2013

High School Diploma -

Sir Hannibal Scicluna Secretarial School
04.2001 -

Diploma in Management

Institute of Leadership & Management UK

Maria Regina Secondary School
Bronia MerciecaProperty Management